Vantaca’s vision is big. We are the leading community management performance software that enables owners and operators, community management teams, and boards and associations to improve business performance. More than just accounting and management software, it is business operating software that helps increase revenue, efficiency, flexibility, and control. A modern cloud architecture with a single-platform design that adapts to 100% of business processes, it has proactive reporting and can integrate with the software and banking partners of choice. Vantaca is focused exclusively on community management and is the trusted and proven technology leader in the community association management industry.
We are a winning team that believes in working together to make big ideas happen. We are a collaborative and visionary group that holds ourselves accountable for our results. Our ability to be nurturing and agile allows us to adapt to change and support each other through any challenges that come our way. We are customer-centric, meaning that we put our customers' needs and preferences at the heart of our work. We are authentic game changers that are building something cool and people like it here.
Overview
As a Product Manager at Vantaca, you will be at the center of our product development efforts, ensuring that we deliver high-impact features that meet the needs of our community management users. Specifically, you will help us figure out the most impactful issues facing our Accounting/Tax professional customers and develop a roadmap for improvement. You will work cross-functionally with engineering, design, QA, technical documentation and business stakeholders to build and enhance our platform. This role requires a customer-centric mind-set, ability to synthesize and act on new learnings quickly and a proven track record of successful execution. You will be responsible for ensuring our product investments achieve positive business and customer outcomes.
Accountability Key Initiatives
- Document detailed requirements
- Ensure user stories meet "Ready" criteria
- Support product strategy while formulating roadmap for domain
- Identify opportunities for product improvement within product domain
Success Metric(s)
- Successful delivery and adoption of top priority Roadmap initiatives for domain
- Accountant NPS score
Personal Characteristics
- Always Growing: Enjoys change and continuously seeks new ways to improve their knowledge and the product
- Win as a Team: Builds trust and collaborates effectively, ensuring clear communication and collective success
- Accountability Starts with Me: Takes initiative in identifying and solving problems
- Unwavering Commitment to Customer Experience: Regularly engages with customers to understand and address their needs, enhancing the overall Vantaca experience
- Innovate Boldly: We challenge the status quo and push boundaries to create meaningful change
- Engage with stakeholders up, down and across the organization to maintain alignment on product strategy and roadmap priorities
- Conduct market research and gather customer feedback to understand market needs and validate solution ideas
- Collaborate closely with design and engineering teams to evaluate and iterate on ideas and solutions
- Collaborate with cross-functional teams, including sales, marketing, and customer success, to ensure successful product delivery and post launch success
- Define, measure and track success metrics with a bias towards taking action if goals are not being met
- Prioritize and maintain a backlog that balances addressing bugs, architecting for scale and making quality of life improvements with new feature work
- Develop and maintain product artifacts that translate market needs into actionable plans for the development team
Qualifications
- Bachelor’s degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience
- Proven experience as a Product Manager working in the Accounting and Tax space (ledgers, workflows, 1098, etc.)
- Experience with NY tax regulations is a plus
- Experience with agile methodologies and product management tools (e.g., JIRA, Pendo)
- Excellent communication and presentation skills, with the ability to influence and collaborate with stakeholders at all levels
- Ability to gather and transform product feedback into actionable requirements
Our Value Prop to Employees
- Our eNPS is +62! (Google it, that is great)
- Benefits: Medical, Dental, and Vision kick in day one
- Unlimited PTO (with a requirement for employees to take a minimum of one continuous week per year)
- 401K with Company Match
- Remote Flexible - come to the office when needed
- Great parental leave benefits
- Named on Inc 5000 list of America’s Fastest Growing Private Companies (2021, 2022 and 2023)
- Named on Inc 5000 Vet 100 Private Companies list multiple years in a row
- 2021 Winner of Coastal Entrepreneur Award, Technology Category
- Active employee-led Culture Committee
- Ongoing industry and professional development trainings available to all employees
- Multiple leaders on the executive committee recognized as 40 under 40 recipients for contributions to business and community
- We’re playing offense to win! Our product market fit and our world-class employees make us the leader in our space.
- We’re building something cool and people like it here.
We receive many resumes for our open positions and each one is reviewed by a human being on our recruiting team. We will compare your background with the qualifications and requirements for the position.
If you are selected for an interview you will receive an e-mail from someone on our recruiting team with an @vantaca.com email address. It may take some time for us to review all of the applications so give us some time to respond. We appreciate your interest in this role.
Although we do business around the US, we call North Carolina home. NC was just ranked the #1 state for business in 2022 and 2023 by CNBC and we believe it! The state, and in particular the Wilmington area, is a great place to live and do work. Wilmington, where Vantaca is headquartered, really has something for everyone. Historic Downtown Wilmington runs along the Cape Fear River and offers dozens of shops, restaurants and live entertainment opportunities. If you want to spend some time outdoors, get some sun or go surfing or fishing, you can pick a spot along one of our beautiful beaches. Explore info about where we’re headquartered at www.nccareercoast.com