Who we are…

CompIQ Solutions is a software and full-service provider focusing on the property and casualty medical bill review market. We provide an end-to-end solution for our clients leveraging our proprietary technology and software platforms in the delivery of our solutions and services. We focus our efforts on our three key stakeholders, in this order: 1) Clients; 2) Colleagues; 3) Company.

About this Role

The Production Manager is responsible for coordinating, supervising and being accountable for the daily / weekly / monthly activities of their team members and assigned clients. The Production Manager also performs reviews, audits, and investigates workers compensation medical bill review claims.  

Duties and Responsibilities

• Coordinate, facilitate, and supervise daily/weekly/monthly activities of a team including setting priorities for the team to ensure task completion and performance goals are met
• Accountable for coaching, weekly/monthly 1:1’s, daily huddles, feedback, and annual performance reviews as well as managing formal corrective action
• Set priorities for the team to ensure task completion and performance goals are met
• Coordinate work activities with other supervisors, managers, leadership, departments, etc.
• Report out team metrics and results on a regular basis
• Identify process gaps and implement innovative process improvements
• Identify, remediate, resolve, and root cause operational problems using defined processes and expertise
• Plans, prioritizes, organizes, and completes work to meet Production metrics
• Utilize applicable tools/resources to investigate and document claims payments
• Conduct reviews, audits, and monitor quality of work to ensure optimum achievement of established bill review procedures
• Coordinate and communicate projects between teams, leadership, and other departments
• Communicate timely to clients (externally) via ticketing system and/or email on any inquiries related to bill review operations for assigned accounts
• Accountable for all inventory of assigned clients and escalates appropriately any delays in processing for the overall health of the client

Required Qualifications

• High School Diploma / GED (or higher)
• 3+ years of experience with Workers Compensation Medical Bill Review
• 3+ years of experience in a supervisory capacity
• Intermediate proficiency with Microsoft Word, Microsoft Excel and Microsoft Outlook
• Advanced knowledge in Workers Compensation rules/regulations
• Ability to prioritize and balance multiple priorities and projects
• Ability to identify, understand, and drive resolution of complex critical issues
• Ability to communicate ideas clearly and concisely to leadership (Lead, Director, and VP where appropriate) and technical teams

Preferred Qualifications

• Bachelor’s degree in Business, Health Administration, or related field
• Experience in a large matrix environment
• Medical Billing experience

Soft Skills

• Excellent oral and written communication skills 
• Excellent analytical and problem-solving skills 

What We Offer

CompIQ Solutions provides our full-time, regular team members with the below benefits: 

• Fair and Competitive Salary 
• Flexible schedule in a hybrid or remote-work environment (depending on location) 
• Flexible Paid Time Off
• Paid Parental Leave
• Tuition Reimbursement
• Student Debt Solution
• Medical, Dental, and Vision Insurance 
• 100% Company-paid Short-Term and Long-Term Disability
• 100% Company-paid Life Insurance with additional voluntary enrollment options
• Employee Assistance Programs including counseling with up to 6 complimentary sessions
• Monthly Wellness (Gym Membership) Stipend 
• Health Spending Account (HSA) and Flexible Spending Account (FSA) Programs 
• 401(k) Plan with a 100% vested company match 
• Career development and growth opportunities 

How to Apply

Interested? Please apply directly via our website at: https://compiqsolutions.com/careers/ 

CompIQ Solutions is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. EOE/M/F/D/V