We are looking for a driven and capable Operations Lead to join our team! As an Ops Lead for our Retail Carts, you will fill a key leadership role. You will train and maintain a healthy team, assist the Operations Manager with scheduling and ensure all catering and retail carts’ success.

• Reports to: King of Pops Operations Manager
• Status: Full time (seasonal)
• Compensation & benefits:
  • $16/hr plus tips
  • 401k retirement match
  • Accrued time off
  • Paid training
  • Casual Work Environment

Principal Job Functions:

• Commits to the purpose, vision, beliefs and consistently demonstrates King of Pops’ core values
• Responsible for training, supervising, coaching, and evaluating team members.
• Responsible for driving carts and team members to and from shifts, as well as supplying additional inventory if needed
• Prospecting new events and locations for King of Pops retail carts
• Oversee & execute shipping and wholesale deliveries weekly at King of Pops Headquarters.
• Oversee distribution of King of Pops products to KOP Company Owned stores.
• Ensures compliance with human resource policies and procedures by staff.
• Address/resolve any guest complaints or issues promptly and professionally.
• Drives sales and continuous process improvements for a multi-shift, high volume operation that prioritizes safety, inventory control, regulatory compliance, receiving, packing, and sales.
• Manage and capture content for local social media channels.
• Supervise day-to-day operations of HQ Ops area and off-premise pop cart activations.
• Be “on-call” to cover shifts in case of emergencies or call-outs.
• Participate in regular team meetings and contribute ideas for improving service and operations

• Must be able to lift up to 50lbs at a time.
• Demonstrated leadership experience.
• Full weekend availability.
• This position requires a results-oriented, high-energy, dynamic individual with stamina and mental quickness to be able to work and thrive in a fast-paced environment.
• Excellent communication skills with all levels of management and staff.