GENERAL SUMMARY:
The Server is responsible for table service in the Community dining rooms.
PRINCIPAL DUTIES:
Essential Job Duties: Must be willing and able to do the following:
· Sets tables and maintains workstations in proper order.
· Takes orders, provides service and requested items both graciously and courteously.
· Clears dishes from tables during and after meal service.
· Answers pertinent questions about menu items.
· Assists in maintaining a high level of customer service for our residents and their guests.
· Assists with dish washing and distribution of clean dishes if needed.
· Maintains safe and sanitary conditions in work areas.
· Maintains acceptable standards of personal hygiene and complies with department dress code.
· Completes all assigned cleaning tasks.
· Attends in-service training and education sessions as assigned.
· Performs specific work duties and responsibilities as assigned by supervisor.
· Records meal checks, reservations and additional charges. Complete knowledge of point-of-sale (POS) system.
· Other duties will be assigned as needed.
QUALIFICATIONS:
· High school diploma preferred
· Minimum of one year serving experience
· Must hold current state-required sanitation (Safe Food Handling and/or Certified Food Manager) certification/license per state requirements
· Experience waiting tables in a hotel, restaurant or club with fine dining preferred; will train.
· Ability to understand and follow instructions in English and communicate effectively.
· Ability to interpret and explain menu, refer or answer questions, coordinate meal service process and understands requests.
· Ability to work in close cooperation with residents, guests, visitors, families, supervisor and peers. Requires courtesy, tact and graciousness.
PHYSICAL REQUIREMENTS/WORKING CONDITIONS:
· Works indoors; must be able to stand/walk for 100% of the workday
· Must be able to lift and carry up to 20 lbs. independently
· Must be able to push and pull bus carts weighing up to 50 lbs. independently
· Must be able to bend, stoop, reach, and balance frequently throughout the workday