Regional Business Manager
Job Type
Full-time
Description
Carolinas Centers for Sight, an affiliate of Eye Health America, is a growing, multi-specialty ophthalmology practice. Our focus is on excellence in patient care and creating an exceptional customer/patient experience. We are always seeking great people who aren't just searching for a job but looking to make a difference.  


Position Summary  

The Regional Business Manager is responsible for leading and coordinating business activities within a designated region. This role involves strategic planning, team management, and collaboration with various departments to achieve business objectives and targets. 


Essential Functions and Responsibilities 

  • Approve all time-off requests and maintain the Time-off Calendar. 
  • Oversee Paycor for all business staff. 
  • Maintain focus on overtime. 
  • Serve as a resource for Office Managers/Leads in satellite offices. 
  • Proficient in the check-in and check-out process. 
  • Proficient in Phreesia. 
  • Assist call center staff with patient scheduling. 
  • Support projects for the Regional Director of Operations. 
  • Schedule regular visits to satellite offices to meet with Office Managers/Leads/front staff. 
  • Mentor Office Managers/Leads/Front staff to ensure adherence to protocols. 
  • Maximize efficiency in front desk protocols. 
  • Review monthly benchmarks. 
  • Collaborate closely with the Regional Clinical Manager to ensure cohesive efforts between business and clinic. 
  • Facilitate the integration of new offices. 

 

Benefits: 


As a team member at Carolinas Centers for Sight, you'll enjoy: 

  • Medical, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, etc. 
  • Matching 401(k) 
  • Employee Discount 
  • Wellness Program 
  • Commission 
  • Paid Vacation & Holidays 
  • Training/Advancement opportunities 
Requirements
  • Bachelor's degree in business administration, management, or a related field.
  • Proven experience in a senior management role, preferably in a regional or area management capacity. 
  • Valid and active Driver's License.