General Description

Leads the planning, execution, and evaluation of all main CCS events, and creates relevant, thoughtful, and excellent content that moves families to connect with our school.

Essential Job Functions 

Events

*Champion and protect the Crossroads DNA “look and feel” as we gather for events

*Work collaboratively under the direction of the CCS Executive Director to lead our divisions in prayerful, excellent, well-conceived event planning. This includes event ownership, purpose, objective, expectations, schedule sequencing, realistic timelines, and collaboration with support teams regarding communication and marketing, resource requirements, and post-event debriefs.

*Collaborate with each support team (communications, marketing, production, facilities, parent team) to sequence event planning that complements their processes for seamless execution.

*Define a planning tool and process to be used for all events that keeps all stakeholders on track to accomplish their piece of the event, on time, run the event day-of, and log debrief information for the following year.

*Work with the Creative and Visual Arts teams to bring theming from the stage to the lobby and outdoor spaces seasonally as determined by the Executive Director of Communications & Events

*Lead out in the install of our Christmas Tree by collaborating with Facilities for the installation and volunteers for tree branch fluffing and decoration

*Decorate the Main Worship Center for holidays and sermon series’ as directed by the Executive Director of Communications & Events, including but not limited to, the main lobby and perimeter of the building.

*Manage the Events budget relative to decisions made in collaboration with the Executive Director of Communications & Events

*Recruit, empower, and care for volunteers

*Communicates with additional event contractors to ensure they are properly equipped to help/run events

The above summary of duties represents the major tasks and duties. This is not intended to be an exhaustive list of all responsibilities. Therefore, this person may perform other related tasks under the direction of the Executive Director of Communications and Events.

Education and Experience

We seek someone who has experience managing multiple projects at once and is proficient with Google Docs.

Physical Requirements: 

*Prolonged periods of sitting at a desk and working on a computer.  

*Must be able to lift up to 15 pounds at times 

*Able to set up and participate in activities, which may include squatting, climbing, bending, and lifting.

Core Competency Requirements

Adaptability: An individual who possesses adaptability responds effectively to change and considers new approaches.

*Takes steps to understand the reasons for change in environment or tasks

*Supports new ideas, systems and procedures

*Switches strategies or tactics if the current ones are not working

*Is open to new ideas, perspectives, structures, strategies or positions

*Is willing to reconsider even the most strongly held ideas

*Maintains work efficiency and responds positively to a changing environment

Collaborative Leader: A collaborative leader works effectively, both within a team and among diverse teams or departments, to create an environment where ideas and decisions are jointly developed, owned and executed.

*Wisely navigates complicated and diverse interpersonal dynamics

*Fosters environments where no individual’s idea will be as good as a team’s

*Embraces unique temperaments, giftings, approaches and experiences in order to derive the best outcome possible

*Works interdepartmentally to accomplish greater things than individual departments or silos can produce

*Understands and navigates the cultural idiosyncrasies of a large organization

Creative Communicator: A creative communicator demonstrates a passion to communicate God’s truth through new, innovative, artistic approaches.

*Possesses creativity, imagination and a drive for excellence

*Enjoys discovering new, innovative ways to communicate God’s truth

*Shapes and challenges others’ perspectives of God by using various forms of art

*Approaches situations with variety and creativity

Customer Focus: An individual with customer focus seeks to welcome, serve, support and effectively resource customers.

*Works to build customer relationships through reliable service, trust and respect

*Identifies customers’ needs and matches them with appropriate resources

*Treats internal and external customers courteously

*Demonstrates a thorough knowledge of products

*Researches and locates new products when the need arises

*Monitors customer satisfaction by eliciting feedback from customers

*Considers both short and long-term interests of the customer in making service decisions

*Assumes ownership of customer issues and follows up on outstanding issues in a timely manner

*Creates strategies to help serve customers more effectively

Detail Orientation: An individual with detail orientation appreciates the importance of details and attends to details that affect quality, timeliness and goal achievement.

*Perceives the whole in terms of component parts

*Determines with accuracy the specific steps, resources and actions required to achieve the overarching goal

*Oversees the specifics of a project/plan/event to ensure its successful completion

*Provides input and ideas to help foresee any needs at a given event or meeting

*Creates accurate work

*Demonstrates the ability to work independently and coordinate the work of others

*Multi-tasks effectively

Learner: A learner proactively investigates new perspectives, attitudes and behaviors, evaluates current performance and integrates what he/she is learning to improve his/her performance.

*Invests time and resources to learn, grow and develop

*Possesses an openness to new ideas, concepts and experiences

*Seeks education (formal and informal), resources and developmental tools

*Builds on strengths and identifies areas for growth

*Looks for opportunities to learn from mistakes

*Solicits and incorporates feedback from others

*Identifies ways to improve performance and efficiency on the job

*Analyzes systems, processes and performance trends to identify opportunities for

*improvement

*Masters new concepts and information

Problem Solver: A problem solver identifies concerns, problems or potential areas of concern in a timely and accurate manner and resolves them effectively.

*Identifies problems (or potential problems) in a timely and accurate manner

*Breaks down complex problems into their fundamental parts

*Evaluates the many possible causes for a problem

*Asks meaningful and relevant questions to understand problems and potential causes

*Notices discrepancies and inconsistencies in information related to problems

*Analyzes costs, benefits, risks and chances for success of potential solutions

*Uses logic and methods to solve difficult problems with effective solutions

*Probes all fruitful sources for potential answers

*Proposes solutions and implements solutions

*Tracks the progress and efficacy of proposed solutions

*Facilitates groups or teams through the problem-solving process

Project Manager: A project manager oversees a project and creates and maintains an environment that guides the project to its successful completion.

*Identifies and communicates the processes involved in the initiation phase of a project

*Works with staff to develop a work plan with tasks, timeframes, milestones, resources and dependencies

*Identifies key stakeholders in the project

*Recognizes and analyzes influences impacting the project

*Develops and manages the scope of the project

*Describes in detail the process of resource allocation (including human resources, cost, and time estimates)

*Uses resources efficiently and manages projects effectively within budget limits

*Ensures quality standards are met

*Anticipates potential problems, institutes controls and contingency plans to address them

*Monitors project progress and evaluates performance

Performance Manager: A performance manager monitors performance, evaluates performance against goals and makes necessary adjustments to achieve goals.

*Breaks complex projects into their component parts and sets individual timelines for each component part

*Accurately judges the amount of time and resources needed to accomplish a task

*Delegates the appropriate components, responsibility, accountability and decision-making authority to team members

*Makes sure that roles, responsibilities and reporting lines are clear to each staff member

*Sets clear, well-defined desired outcomes for work activity and tracks progress

*Pays attention to the quality and quantity of performance, measuring progress against milestones and deadlines

*Establishes means of measuring performance and objectives

*Adjusts work activity and desired outcomes based as necessary

*Appraises performance fairly and provides performance feedback to staff on a regular basis

*Addresses performance problems promptly

*Supports the development and career aspirations of staff

Self-Starter: A self-starter demonstrates a high level of initiative, proactively identifies opportunities/issues and acts to capitalize or resolve them.

*Volunteers for tasks

*Identifies what needs to be done and takes appropriate action without being asked or required to do so

*Persists in the face of difficulties

*Seizes opportunities to take action

*Initiates individual or group projects and takes responsibility for their success

Standard-Bearer: A standard-bearer champions the Crossroads’ DNA, message, values and ministry approach, drives for excellence, lives a life of actively rediscovering God and inspires others to do the same.

*Pursues a vibrant, authentic and inspiring relationship with Christ

*Champions the Crossroads’ DNA, message, values and ministry approach

*Guards our DNA by identifying and correcting drift

*Tells stories that exemplify our DNA

*Embodies a tireless passion for advancing God’s kingdom

*Owns a personal vision of and passion for spiritual awakening

*Models and inspires others toward a lifestyle of actively rediscovering God

*Drives for mission accomplishment and continuous improvement

*Leads ministry teams toward alignment to centralized strategies, processes and procedures

*Maintains ministry environments and materials to our standard of excellence

*Demonstrates full support of Crossroads leadership

Classification:

FLSA Status: Non-Exempt

Pay Grade: CCS Pay Grade 4