The Voicebox Server Assitant is responsible for assisting our Servers enabling our guests to have the time of their lives. You will exemplify Voicebox’s vision, “to transform America’s understanding of the karaoke experience and help them discover the best nights of their weeks, years and lives.” This is accomplished by creating an extraordinary experience for our guests and becoming their first choice to gather and celebrate. All actions supporting these goals should be in line with our core values.
You will have the courage to sing a song with a party if asked and have a good basic knowledge of current and past popular songs.
ESSENTIAL FUNCTIONS AND DUTIES
Ensures the happiness of each Voicebox guest
Preview the night's schedule and prepare for any catering or special orders for the night
Masters our POS and calendar system
Works with each team member to maintain the flow of the night
Delivers drink and food orders in a timely manner
Maintains cleanliness of server area, bathrooms, and each karaoke box
Light bar back duties
Prepare, cook, and run a limited menu
Enters each karaoke box every 20 minutes for drink/food orders and maintains a presence
Remains vigilant for minors and VIP (Visibly Intoxicated Persons)
Opens line of communication with the host of each party
Maintains each party's tabs in our POS, communicating anything out of the ordinary with proper staff members
QUALIFICATION STANDARDS
***Must be at least 21 years old***
Has valid OLCC (where applicable) and Food Handler's card
Knowledge of Microsoft Office, Google Calendar, and Google Chrome
Nights and weekend availability
Ability to effectively communicate with guests and other staff
PHYSICAL STANDARDS
Ability to keep floors and tables clean and pick debris off the floor
Must have a good sense of balance, be able to bend and kneel and have the ability to lift up to 60 lbs frequently over the course of the shift
Ability to stay on your feet of up to 6 hours at a time.
We focus on an inclusive culture and celebrate everyone for who they are. We are an Equal Opportunity Employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion, sex, sexual orientation, national origin, citizenship status, ancestry, age, marital or veteran status, physical or mental disability, arrest record, genetic information or any other characteristic protected by applicable federal, state and local laws