FULLY REMOTE - Outbound Telephone Sales Representative
Are you passionate about sales and committed to seeing results?
If your answer is yes, we need to hear from you.
United Naturals is one of the fastest-growing health and wellness supplement brands in North America and we are looking for an Outbound Telephone Sales Representative to join our team and help better serve our customers.
In this role, you will make calls to existing customers and inquiring prospects in an attempt to sell, upsell, and cross-sell from our product portfolio. All leads are provided in this direct to consumer setting and there is ABSOLUTELY NO COLD CALLING.
Responsibilities and Duties
Communicate via outbound phone calls, as well as email
Follow approved scripts on outbound calls to ensure proper expectations have been set
Use provided rebuttals to overcome objections and close sales
Recommend and suggest products to achieve daily sales goals
Address customer questions and concerns regarding their order while also managing account information
Process orders while communicating all essential customer account information
Our ideal candidate is looking for a long-term stable position and has experience in administrative or customer experience roles and is technically savvy. Interest in health and wellness or nutrition is a plus!
This is a work from home position.
*Job Type: Full-time 40 hrs./week with call center hours availability:
Monday – Friday 9:00 am - 10:00 pm EDT
Saturday – Sunday 9:00 am - 5:00 pm EDT*
Qualifications & Education
Physical Requirements & Working Conditions
This is a remote position. Incumbent must be able to sit at and navigate a computer workstation. Incumbents will frequently speak with customers over the phone. May be required to used additional office equipment (e.g. printer, scanner, etc.) on occasion.
Due to security and software requirements, employees are required to have a computer setup that includes a wired internet connection (e.g. LAN connection).