The Custodian is responsible for providing consistently excellent customer service while following a routine of maintaining a clean and organized environment for customers and team members. This position upholds Co-op standards including genuine customer service, department conditions, safety protocols, productivity, and other workplace conditions in a manner that upholds the values of La Montañita Food Cooperative.

SOME FUNCTIONS AND RESPONSIBILITIES:

• Maintain and promote high standards of customer service. Refer customers to appropriate staff persons when unable to provide service.
• Keep the store sales floor orderly and clean by sweeping, mopping, scrubbing, or vacuuming them.
• Gather and empty trash from all receptacles.
• Service, clean, and supply restrooms.
• Clean windows, glass partitions, fixtures and mirrors.
• Dust furniture, walls, machines, and equipment.
• Follow procedures and safety guidelines for the use of chemical cleaners and power equipment in order to prevent damage to floors, fixtures, or self.
• Maintain cleanliness of outside areas, custodial rooms, and areas throughout the location.
• Requisition supplies and equipment needed for cleaning and maintenance duties.
• May at times assist in the set-up, arrangement, and removal of decorations, tables, chairs, ladders, and scaffolding to prepare facilities for events.
• Perform light maintenance duties as needed.
• Report involvement in any accidents or injuries to management.
• Ensure that equipment is maintained to company operating standards. Notify appropriate individuals concerning the need for repairs and report any damage or malfunction of any equipment.
• Communicate with co-workers, management, customers, members, and others in a courteous and professional manner.

ATTRIBUTES & QUALIFICATIONS

• 1-3 years of experience or more is preferred.
• Good oral and written communication skills; speak clearly and persuasively in positive or negative situations; actively listen and get clarification; write clearly and informatively; read and interpret information accurately.
• Ability to multi-task, and be flexible in completing job duties.
• Good degree of accuracy and attention to detail with the ability to follow written and verbal instructions.
• Working knowledge of pest control products.
• Ability to work flexible schedule (weekday/weekend and daytime/evening shifts as needed).
• Ability to adhere and follow safety and wellness guidelines. Safety Conscious and adhering to required PPE (Personal Protective Equipment) is required.
• Good organizational skills and attention to detail.
• Ability to act with integrity, ethically, professionalism, and confidentiality.
• Ability to identify and resolve problems in a timely manner.
• Ability to provide outstanding customer service
• Dependable, reliable and self-motivated
• Able to work with a diverse group of people, team player.
• Ability to repeatedly lift and move up to 50 pounds.