Fiberglass Coatings (FGCI) is a leading supplier of composite materials, resins, gelcoats, tools, and accessories serving marine, automotive, industrial, and artistic markets. With a commitment to quality and exceptional customer service, FGCI has grown to be one of the largest suppliers of composite materials in the U.S.

We are looking for a Showroom Manager to lead our St. Pete retail showroom, focusing on sales growth, customer satisfaction, and team development. This role is perfect for someone who is hands-on, customer-driven, and experienced in composites or related industries.

Key Responsibilities

• Oversee daily operations of the showroom, ensuring a professional, welcoming, and customer-focused environment.
• Supervise, train, and motivate retail sales associates to achieve sales goals and deliver outstanding customer service.
• Maintain product displays, inventory levels, and store organization in alignment with company standards.
• Work directly with customers to provide product knowledge, recommendations, and solutions for their composite project needs.
• Monitor and report on sales performance, team productivity, and showroom metrics to management.
• Collaborate with purchasing and warehouse teams to ensure stock availability and timely customer fulfillment.
• Handle customer inquiries, complaints, and escalations with professionalism and a solution-oriented approach.
• Oversee and coordinate sales promotion activities, including the creation and supervision of merchandise displays and advertising efforts. 
• Develop and implement pricing strategies to ensure profitability while maintaining competitive market positioning. 
• Reconcile cash transactions with sales receipts and maintain accurate daily financial records.
• Ensure employee adherence to company policies and procedures to maintain operational efficiency and compliance.
• Other duties as assigned.

Qualifications 

• Minimum 2 years’ experience in retail management/leadership role
• Industry experience preferred — familiarity with composites, fiberglass, resins, or marine/automotive repair materials.
• Strong leadership and communication skills with a hands-on management style.
• Ability to build relationships with customers, vendors, and internal teams.
• Detail-oriented with excellent organizational and problem-solving skills.
• Comfortable working in a fast-paced, customer-facing environment.
• Ability to intermittently lift, push and/or pull up to 50 pounds, and stand/move for entire shift.
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder.
• Ability to work two Saturdays a month  

  What We Offer

• Competitive salary based on experience.
• Health, dental, and vision insurance.
• Paid time off and paid holidays.
• Opportunities for growth and advancement within a growing company.

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