Under the direction of the Shift Supervisor or EMS Chief, the Assistant Shift Supervisor assists the Shift Supervisor in executing the Shift Supervisor's duties and responsibilities and temporarily assumes those duties and responsibilities in the absence of the Shift Supervisor. These duties and responsibilities include but are not limited to the following:

• Ensures the highest quality of service to all patients, customers, and employees.
• Provides leadership and mentorship to personnel assigned.
• Ensures that assigned employees maintain their proficiency and competency through training and evaluation.
• Works with Supervisor and EMS Chief to ensure day-to-day operations are completed.
• Verifies completion of required documentation, including but not limited to patient reports, other reports relating to daily operations, and inventory control sheets.
• Ensures daily activities are completed according to company policy.
• Demonstrates a continual awareness and use of positive interpersonal communications and public relations skills in supporting the CRS philosophy, mission, and quality of patient care.
• Maintains effective internal and external working relationships.

Minimum Qualifications:

• Previous EMS experience required. Minimum of three (3) years required; five (5) years preferred.
• Valid EMS licensure required. Paramedic licensure is preferred but not mandatory.
• Previous leadership experience preferred.The Company will utilize candidate testing (oral, written, and/or psychomotor) as necessary to facilitate the selection process.
• The candidate must have satisfactorily met training and recertification requirements as outlined by medical control and the company policy and procedures.
• Satisfactory completion of dispatch training within 30 days is required.
• Must satisfactorily complete a designated supervisory training program within a set time of assuming the Assistant Shift Supervisor’s position. This may include online training, seminars, and coursework.
• The candidate must not have demonstrated a recurrent history of disciplinary problems with the company. Those employees with above average performance evaluations may be given preference at management discretion. Overall performance such as schedule involvement and extracurricular company activities will be weighed heavily.