Purpose
The Residential Program Manager oversees all aspects of cottage operations for scheduled shifts; serves as a role model for staff and residents.
Essential Job Functions
- Oversees the program operations of the cottage.
- Supervises and manages cottage staff.
- Oversees treatment and service delivery (e.g., admissions/departures, treatment plans, lethality assessments, etc.)
- Ensures compliance with local, grant, contract, or licensure requirements for youth treatment.
- Conducts regular inter-disciplinary team management meetings and treatment planning meetings.
- Reviews data and reports trends/action plans to Residential Director or the appropriate personnel
- Maintains up-to-date information on OIG and COA guidelines.
- Ensures on-going staff and program development training.
- Acts as a liaison to the campus and larger community
- Participates in Safe Crisis Management as needed.
- Maintains constant on-call status for crisis management.
- Provides on-going training and supervision in the clinical and program development of all staff.
- Oversees administration of and provides input to the Program Director regarding budget.
- Provides staff with direction and priorities.
- Coordinates appropriate scheduling and staffing for the cottage with administrative personnel.
- Continually monitors performance of assigned personnel and reviews performance with individuals as per departmental guidelines.
- Receives and handles referral calls from admissions director or program operations manager.
- Creates and maintains a clean and family style environment.
- Plans and maintains care and treatment in coordination with Clinical staff.
Supervisory Responsibilities
This position directly supervises 6-15 employees in the Youth Care Worker position. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Qualifications
One to two years of related experience and at minimal one to two years of experience working with youth.
Education
Bachelor's degree from four-year college or university; or two years related experience and/or training; or equivalent combination of education and experience.
Certificates, Licenses, Registrations
SCM Certification, First Aid/CPR