The US Payroll Team Leader oversees a small team of support staff within an organization known for its repetitive and transactional processes. They play a pivotal role in driving process improvement initiatives, contributing their expertise to refine existing procedures. Their responsibilities include guiding team members, ensuring tasks are completed efficiently, and maintaining a thorough understanding of the functional area they supervise. Through their leadership and expertise, they help ensure the smooth and accurate operation of payroll processes within the organization.
We're looking for individuals with knowledge in these areas:
- Data Entry-Keyboarding
- Data Quality Assurance (QA)
- Direct Deposit Administration
- Inquiry Research/Response
- Paid Time Off Tracking
- Paycheck Distribution
- Payroll Reconciliation
- Payroll Tax Deposits
- Payroll Tax Reporting
- Timesheet Auditing
- Staff Training
- Payroll Software
- Travel & Expense Software
Peak Support and our Work-from-Home PLUS model
At Peak Support, we are dedicated to providing exceptional service to our clients and an exceptional work environment for our team members.
We don’t do this with ping pong tables or video games. We do it by creating a positive, encouraging and performance-driven culture that enables our team members to build rewarding, long-term careers. We’re proud that our Glassdoor rating of 4.5 is the highest in the Business Process Outsourcing industry.
Peak Support offers all the convenience of working from home, with the benefits of working for an established organization with an exceptional team and tremendous opportunities for growth. Peak Support has been 100% remote since day one, so we have built a culture and a set of processes that support the success of our remote team members.
- Bachelor's Degree preferred, but not required.
- Highly proficient in MS Excel, Google Sheets.
- At least 3 years of experience in US payroll processing.
- At least 2 years experience as a Team Lead in the BPO industry is preferred.