Senior Director of Programs
Fully Remote New Orleans, LA
Job Type
Full-time
Description



Position Summary

As the frequency and impacts of natural disasters continue to grow, SBP faces an expanding need for its breadth of programming which provides solutions and relief for impacted homeowners. With close to 7,000 homes impacted through SBP’s programs, SBP is seeking an experienced, passionate leader to scale SBP’s impact. 


The Senior Director of Programs leads multiple SBP programs which provide housing solutions to communities impacted by natural disasters. This role ensures that all programs align with the organization's mission, deliver measurable impact, and meet funding and compliance requirements. The Senior Director leads a team of program managers and staff, fosters partnerships, and drives continuous improvement across programs. Reporting to the Chief Operating Officer, the Senior Director will support the expansion and optimization of existing programs. These programs include: 


BUILD – SBP’s BUILD program has operated across multiple disaster impacted communities serving thousands of low-income homeowners. BUILD combined philanthropic, grant and government funding to support the repair and resiliency modifications to disaster-impacted homes. Leveraging a combination of AmeriCorps members, volunteers, staff and subcontractors, BUILD offers a predictable path home for the most vulnerable homeowners following disasters. 


SHARE – After a disaster, local nonprofits and community groups are called to action. SBP holds a unique opportunity to coach and resource these groups to ensure programming efficiency. Through SHARE, SBP provides both funding and best practices to help local groups make greater impact for their communities. 


Recovery Acceleration Fund (RAF) – Emerging from its pilot program phase, the RAF seeks to bridge the gap for homeowners that will qualify for CDBG-DR recovery grants and the availability of those dollars. The RAF identifies and qualifies homeowners for no-interest loans which are reimbursed to SBP through CDBG-DR funds once they are made available to the impacted community. RAF oversees general contractors to execute construction services, returning homeowners back to their homes many months sooner than they otherwise could.    


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Responsibilities:

Program Oversight and Compliance 

  • Develop and implement comprehensive program strategies that align with the organization’s mission and strategic plan
  • Oversee the design, execution, and evaluation of all programs to ensure high-quality service delivery and measurable outcomes
  • Continuously assessing program effectiveness, identifying opportunities for innovation and improvement
  • Establish and oversee program evaluation frameworks to track impact and inform decision-making
  • Ensure timely and accurate reporting to funders, partners, and leadership
  • Use data-driven insights to enhance program effectiveness and sustainability
  • Maintain alignment on operating sites goals and performance metrics with COO


Budget and Financial Management 

  • Ensure compliance with grant requirements, contracts, and regulatory obligations
  • Develop and manage program budgets in collaboration with the finance team 
  • Ensure efficient resource allocation and cost-effective program operations 
  • Monitor financial performance of programs and implement corrective actions as needed
  • Work closely with the development team to support grant proposals and donor engagement efforts


Innovation, Problem Solving and Continuous Improvement 

  • Represent the organization at conferences, meetings, and public events to promote program initiatives
  • Manage improvement projects across multiple operating sites, developing project plans and monitoring performance
  • Serve as an internal technical expert in the areas of problem solving and continuous improvement
  • Facilitate problem solving team events, exercising Lean/Six Sigma methodologies, that seek to eliminate waste and increase efficiency 
  • Serve as thought partner to the COO on a range of strategic questions and organizational initiatives


Talent Development and Performance Coaching 

  • Lead, mentor, and support program managers, directors and staff to foster a high-performing, mission-driven team.
  • Establish clear performance expectations and accountability measures.
  • Provide professional development opportunities to enhance staff capabilities, ensuring appropriate succession planning across roles. 
  • Establish and track goals and KPI’s for program staff, conduct regular performance assessment and support/correct where needed. Provide leadership, training, coaching and guidance to junior staff.


Qualifications:

  • 7+ years of experience in program management within the nonprofit sector, including progressive leadership roles. Executive leadership strongly preferred.
  • 5 – 7 years of experience managing team members across a variety of programs
  • Proven success in developing, implementing, and scaling programs
  • Ability to travel 6-12 times per year
  • Experience managing budgets, grants, and compliance requirements
  • Fluency in Microsoft Office, Salesforce, and Google tools
  • Clear communication skills and a strong sense of maturity, positivity, and professionalism
  • Able to satisfactorily pass a Criminal History Check to include sex offender registry, State Police, and FBI


Performance Expectations:

  • Provide effective leadership for staff and be accountable for achieving departmental and organizational goals
  • Translate broad goals into achievable steps and set and manage appropriate expectations
  • Handle detailed, complex concepts and problems and make rapid decisions regarding management and development issues
  • Plan and implement programs and meet deadlines
  • Establish strong and appropriate relationships with staff, AmeriCorps members, governing board, volunteers, donors, partners, and the general community
  • Maintain a flexible work schedule to meet the demands of executive management
  • Demonstrate initiative and work as a team player
  • Adhere to the highest ethical standards in management, governance, and fund development
  • Convey a professional and positive image and attitude regarding the organization and the not-for-profit sector
  • Demonstrate commitment to continued professional growth and development


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What We Offer 

  • Competitive salary: $110,000–$145,000. 
  • Comprehensive benefits, professional growth opportunities, and a chance to make a difference where it matters most. 
  • A supportive team environment where your contributions are celebrated and amplified.

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About Us

At SBP, we believe that every community deserves a future where resilience outshines disaster. Founded in the wake of Hurricane Katrina in 2006, we are a social impact organization on a mission to shrink the time between disaster and recovery. By empowering communities to rebound quickly—regardless of race, economic status, or location—we’re building a world where strength, equity, and opportunity prevail. 


What makes SBP different? We don’t just react to disasters; we redefine recovery through a bold, 360-degree approach: 


  • Training and Advising: Equipping individuals, communities, nonprofits, businesses, and governments with cutting-edge strategies to prepare for, mitigate, and recover from disasters. 
  • Building Resilience: Constructing durable, disaster-resistant homes while sharing our proven models with others to amplify recovery efforts. 
  • Advocating for Change: Pushing for systemic improvements that make disaster recovery more predictable, efficient, and fair for all survivors. 


SBP’s impact is powered by the passion of volunteers, AmeriCorps members, and partners, alongside a dedicated team driven by our core values: racial equity, environmental sustainability, and a relentless commitment to helping those most in need. Together, we’ve changed thousands of lives—and we’re just getting started. 


If you’re inspired to make a difference and driven to build stronger, more resilient communities, we’d love for you to join us. Let’s create lasting change, together.

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SBP is building an organization of experienced team members. The organization encourages multiple perspectives and experiences, supports a multicultural environment, and strives to hire and retain a workforce that reflects the populations we work with and the communities where we work.


SBP is an equal opportunity, affirmative action employer and is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, creed, national origin, physical or mental disability, marital status, veteran status, disabled veteran status, or status as a member of any other protected group or activity.


It is the policy of SBP not to discriminate against any individual, person, or group based on disability and the intent of SBP to address any complaints that may arise pursuant to Section 504.


Salary Description
$110,000 - $145,000 / per year