Summary:
Oversees and maintains the data integrity of the International Foundation's database. Collects and enters content into the database while maintaining accuracy and consistency of new and existing records. Creates and executes processes to locate and correct inconsistencies and gather additional data points for records.
Essential Duties and Responsibilities:
This Position Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
- Responsible for the day-to-day data entry functions of creating new records and updating existing records in the database for the organization.
- Identifies and maintains the quality of the database and data entry abiding by defined policies and procedures to continuously improve overall data integrity and quality.
- Preform regular database audits to ensure email and mailing address authentication.
- Identifying and cleaning up duplicate records.
- Responsible for contacting individuals or organizations to get updated contact information and preferences.
- Create and update standard operating procedures (SOP) documentation on maintaining the database.
- Work closely with cross-functional teams to identify gaps, duplicates, and inefficiencies within the database.
- Decipher and track inconsistencies within the database and make recommendations for improvements and standardizations.
- Assist in organically growing the Foundation's database through grassroots efforts including data research via the internet and ZoomInfo.
- Determine accurate roles of customers and edit their record in the database accordingly.
- Connect contact records with organizational records to ensure accurate information.
- Support with various special projects related to database reporting and maintenance.
- Support data analysis efforts by gathering, organizing, and interpreting data to identify trends, patterns, and actionable insights that drive organizational strategies.
Supervisory Responsibilities:
No formal supervisory responsibilities; however, incumbent may be required to train/mentor more junior staff members.
Required Education/ Experience:
The International Foundation will always consider candidates with an equivalent combination of education and relevant experience.
- High School diploma, or equivalent
- Advanced experience of computer databases such as Microsoft Dynamic/CRM or Salesforce
Minimum Qualifications/Skills:
- Strong multitasking, organizational, and time management skills
- Excellent attention to detail and flawless data entry skills
- Self-motivated, personable, and a team player with sound judgment and diplomacy
- Strong oral and written communication skills
- Proficient in MS word, Teams, and advanced experience in Excel, with the ability to learn new software
Travel Requirements:
This position may intermittently require that the individual travel for work; but only up to 10% of the time.
Work Environment:
This position is expected to work from our corporate headquarters office in Brookfield, WI, Monday through Friday of each week. This is an office environment with typical conditions, including lighting, noise, seating and equipment. Following a successful training period (and pending each individual's ability to effectively work from an appropriately-equipped home office, per the terms of the Hybrid Work Policy) incumbents may permitted to work remotely on Mondays and Fridays, as business needs allow, in up-to a 60/40 (onsite/remote) hybrid schedule. The Foundation reserves the right to modify the current hybrid schedule at any time as business needs dictate.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, or crouch
The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.
The above statements reflect the general details necessary to describe the principal functions of the occupation described and shall not be construed as a detailed description of all the work that may be inherent in the occupation.
COMPENSATION, PERKS & BENEFITS:
This is an hourly, non-exempt position, with a base compensation range starting at $17.34 per hour. Our incredible benefits package includes a comprehensive medical plan, vision plan, dental plan, long term disability, short term disability, paid vacation, sick and paid holidays. Our retirement plan includes a defined benefit (pension) plan AND a non-elective company 401(k) contribution AND a 401(k) matching contribution. Unique organizational perks include on-site fitness center with yoga and strength training classes, mindfulness sessions, a bocce league, softball team, and even a cribbage club to name a few!
ABOUT US:
The International Foundation of Employee Benefit Plans is North America’s largest membership organization for those who work with employee benefit plans. The Foundation’s employees make a HUGE impact on the livelihoods of millions of workers across the U.S. and Canada because of the work we do in providing education and research to the benefits community. Employees enjoy an outstanding benefits package, unique employee perks, creative and caring co-workers—all within a family-friendly workplace. Speaking of workplaces, the Foundation is tucked into a 15-acre wooded slice of nature in the heart of Brookfield. We’re small enough for you to have ongoing, meaningful impact on the organization but big enough to make international news. Visit us at www.ifebp.org or connect with us on the socials.