Essential Duties:

1. Assist customers with appropriate information, advice and service.
2. Accurate entry of merchandise, payments and customer details in the Point of Sale (POS) system.
3. Resolve issues involving customer relations and satisfaction.
4. Maintain store’s clean, organized appearance.
5. Restocking and managing back stock including lifting boxes of gear.
6. Open and close the store in the absence of store manager or assistant store manager.
7. Perform other duties as assigned.

Education:

• Required: High School Diploma

Work Experience:

• Required: Previous customer service experience.
• Preferred: 6 months - 1 year retail sales in an outdoor specialty store. Knowledge of Black Diamond Equipment gear and apparel is a plus.

Skills and general experience:

• Excellent customer relation skills, knowledge of POS systems, typing, merchandising, product knowledge, self-motivated, knowledge of and/or participation in climbing, back-country skiing and mountaineering.

Black Diamond is and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Black Diamond Equipment HR representative.