Join the Access family and see how we make software ideas become a reality! Our core values of ‘love work, love life’ have been central to our success and we’re looking for people to join us who share our passion for making things better every day.

What are we all about?

The Access Group is a leading provider of business management software to small and mid-sized organizations in the UK, Ireland, USA and Asia Pacific. A dynamic and innovative B2B SaaS company, Access is dedicated to delivering software solutions that help our more than 100,000 customers across commercial and non-profit sectors become more productive and efficient.

With 20+ years of uninterrupted growth, we are seeking a Head of Business Systems to support our growing Americas region.

About You: 

Are you ready to take full ownership of business systems in a fast-paced, high-impact role? 

We're looking for a hands-on, dynamic Head of Business Systems to design, implement, and optimize enterprise systems. This is an exciting opportunity for someone with deep expertise in Salesforce, NetSuite, and enterprise architecture, along with proven experience managing complex system integrations -- particularly in acquisition scenarios. The ideal candidate will have strong knowledge of Scrum/Agile methodologies and a track record of leading cross-functional teams through system implementations and enhancements. 

This role offers the chance to own the entire process, shape strategy, and lay the foundation for future growth. From day one, you'll be hands-on, leading the charge to ensure that enterprise systems align with business goals. As the company expands in North America, you'll also have the opportunity to build and scale a team, establishing a best-in-class business systems function. Your impact will be felt across the organization as you partner with key stakeholders in IT, finance, sales, and operations to develop and implement solutions that drive business growth and operational efficiencies. 

If you're looking for a role where you can make a meaningful difference while growing your leadership capabilities, we want to hear from you.

Day to day, you will:

Salesforce and NetSuite

• Manage the deployment and administration of Salesforce, NetSuite, and other enterprise systems, ensuring these platforms are optimized to support business processes, with seamless execution and minimal business disruption.
• Oversee the design, customization, and configuration of Salesforce, NetSuite, and other enterprise systems to meet business requirements.
• Drive the ongoing maintenance, upgrade, and scalability of Salesforce, NetSuite, and other enterprise systems environments.
• Manage project timelines, budgets, and deliverables while fostering collaboration across teams.

Enterprise Architecture

• Lead the development and implementation of the organization’s enterprise architecture strategy, ensuring the integration of Salesforce, NetSuite, and other critical systems.
• Ensure that business systems are scalable, secure, and compliant with industry standards.
• Evaluate new technologies and tools, recommending solutions that align with the company’s long-term vision.

Acquisition Integration

• Oversee the integration of new acquisitions into the company’s existing business systems infrastructure.
• Manage system migrations and integrations to ensure smooth transitions and minimal disruption to business operations.
• Work with internal and external stakeholders to align systems, processes, and data structures for new business units.

Scrum Methodology and Agile Management

• Lead business systems projects using Scrum methodology, ensuring agile principles are applied across all phases of system implementation and optimization.
• Facilitate daily stand-ups, sprint planning, retrospectives, and backlog grooming to ensure project milestones are met.
• Foster collaboration and communication across departments to ensure smooth execution of projects.

Strategic Leadership and Team Development

• Manage projects hands-on, transitioning to building and guiding a high-performing team of business systems professionals, including technical experts, system architects, and project managers.
• Provide coaching, mentorship, and professional development opportunities for team members.
• Foster a culture of collaboration, innovation, and continuous learning within the team.
• Develop and execute a comprehensive strategy for Salesforce, NetSuite, and other enterprise systems to support business objectives.
• Partner with senior leadership to align business needs with IT capabilities, ensuring that systems meet both current and future business demands.

Stakeholder Engagement and Communication

• Act as the primary point of contact for senior leadership, business unit leaders, and IT staff regarding business systems strategy, performance, and initiatives.
• Ensure clear and consistent communication on the progress of system integration and improvement projects.
• Collaborate with cross-functional teams to prioritize system needs and resources effectively.

Your skills and experience will include:

Required:

• 6+ years of experience in business systems management, with 2+ years in a leadership role, or a strong desire to grow into leadership.
• Deep expertise in Salesforce and NetSuite, including architecture, implementation, and integration.
• Strong understanding of enterprise architecture principles and best practices.
• Technical project management mindset, with proven experience leading complex projects, particularly end-to-end implementations or migrations.
• Hands-on experience applying Scrum/Agile methodologies in business systems or IT project management.
• Demonstrated success in driving system enhancements and process optimizations.
• Excellent problem-solving, analytical, and decision-making skills.
• Strong leadership, communication, and interpersonal skills, with the ability to engage with stakeholders at all levels.
• Experience with system security, compliance, and risk management frameworks.
• Ability to manage multiple projects and priorities in a fast-paced environment.

Preferred

• Salesforce certifications (e.g., Salesforce Certified Technical Architect, Salesforce Certified Administrator).
• NetSuite certifications (e.g., NetSuite Certified ERP Consultant).
• Familiarity with cloud-based technologies and integration platforms (e.g., MuleSoft, AWS, Azure).
• Experience with ERP and CRM system migrations and upgrades.

Residence Requirement: Applicants must reside within the Eastern or Central time zones to ensure alignment with our core business hours and effective collaboration with our team.

Work Authorization: Authorization to work in the U.S. without employer sponsorship is required for this opportunity.

What does Access offer you?

We are a growing software company, and we deliver what we say we do! We take the development of our people seriously and we will work with you to carve out your success plan and provide opportunities to accelerate your career and make a real difference.

If you join our team, you’ll soon discover that we excel at building strong, enduring relationships, including those with our employees. On top of a competitive salary, you’ll receive the following benefits and much, much more:

• 22 days paid time off
• 11 company paid holidays
• Medical, dental & vision insurance
• 401(k) with 5% company match
• Short-term and long-term disability insurance
• Parental leave for birthing and non-birthing parents
• Flexible work environment

Compensation: The anticipated salary range for this position is $150,000 to $180,000 annually. Final compensation will be determined based on a variety of factors, including location, qualifications, experience, and skill set. Any compensation outside the stated range will be determined in accordance with applicable laws and company policy. 

The Access Group is committed to a diverse and inclusive workplace and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable federal, state, or local law.

Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let’s make a difference together.