Are you interested in working in a fast-paced, challenging behavioral healthcare organization? Are you interested in a position that is rewarding and makes a difference in the lives of others? Do you like to be challenged and work in a setting that allows you to grow? Then Alvarado Parkway Institute wants to hear from you! 

Alvarado Parkway Institute (API) is a free-standing psychiatric hospital in La Mesa, California with three Intensive Outpatient/Partial Hospitalization Programs. Alvarado Parkway Institute (API) provides comprehensive adult inpatient behavioral health and addictive disorders services in a 66-bed hospital setting located in La Mesa, California. At Alvarado Parkway Institute, we are committed to improving the mental health and well-being of our community. Alvarado Parkway Institute in La Mesa is San Diego County's leading provider of comprehensive mental health and substance abuse care. API offers a variety of Outpatient Services designed to assist patients in functioning at the highest level. API provides Partial Hospitalization services and Intensive Outpatient services. These programs emphasize symptom management, community integration, and prevention of hospitalization or re-hospitalization. Value-added services enhance the patient's treatment experience. 

Alvarado Parkway Institute is currently seeking a qualified individual to join our front desk services team as a Receptionist! This is a full-time position (Evening & Weekend Shift, 35-38 hours a week) with a FIXED SCHEDULE of Saturday & Sunday 2-9pm and Monday through Wednesday 2-9pm. This position is located at our main hospital in La Mesa, California.

Excellent customer service, good computer skills, abilities to answer a multi-line phone, and enjoys being a “Team Player” is what API is looking for.

You must complete an application online at our website to be considered for possible employment: https://apibhs.com/careers

Receptionist Responsibilities: 

• Responsible for oversight of front desk services and lobby area. 
• Answer all incoming calls on a multi-line phone system; transferring calls
• Works closely with our inpatient team as well as Intake/Assessment Services team.
• Greet all  potential clients, guests, visitors, vendors and state officials.
• Communication and collaboration with various department, as well as providing some clerical support, etc.
• Other duties as assigned. 

Requirements:

• High school, GED, or equivalent is required
• Working knowledge of Outlook, Word, Excel and Power Point
• Must be able to work independently, without direct supervision. 
• Must have excellent customer service skills

Benefits

Alvarado Parkway Institute Behavioral Health System (API) offers a comprehensive benefits package for our full-time and part-time employees.

• 401(k)
• Accident Insurance, Hospital plan & Critical Illness Plan
• Dental & Vision
• Employee Assistance Program (EAP)
• Employee Referral Bonus Plan
• Flexible spending accounts (FSA)
• Legal Assistance Plan
• Life insurance
• Medical (Employee and dependent contributions)
• PDO (Paid Days Off)
• Short-Term and Long-Term Disability Insurance
• Sick time

Physical Requirements:

While performing the duties of this job, this position is frequently required to do the following:

• Use standard office equipment and access, input, and retrieve information from a computer.
• Use computer keyboard with manual and finger dexterity and wrist-finger speed sufficient to perform repetitive actions efficiently for extended periods of time.
• Communicate effectively in person or via telephone in a manner which can be understood by those with whom the person is speaking, including a diverse population.
• Give and follow verbal and written instructions with attention to detail and accuracy.
• Perform complex mental functions and basic arithmetic functions; interpret complex laws, regulations, and policies; collect, interpret, and/or analyze complex data and information.
• Vision sees details of objects at close range.
• Coordinate multiple tasks simultaneously.
• Reach forward, up, down, and to the side.
• Sit or stand for minimum periods of one hour at a time and come and go from the work area repeatedly throughout the day.

Conditions of Employment

In compliance with API’s policies and guidelines, all API employees are required to adhere to the following:

Background/Reference Check & Licensure/Certification

• Completion of a satisfactory background and reference checks.
• Employee signed employment non-compete/confidentiality agreement
• Individuals whose position may require licensure, registration or certification must maintain such as current and valid. It is the employee's responsibility to send updated copies to Human Resources before the expiration date. It is the employee's responsibility to notify Human Resources of any changes or proposed changes in status to licensure, registration, or certification. Failure to do so could result in employee suspension.

Covid-19 and Flu Vaccinations; Medical

• Provide a copy of COVID-19 Vaccination OR have an Exemption Request (Deferred Pregnancy, Medical, or Religious) approved by the API HR Director; and those who have an approved Exemption must undergo weekly COVID-19 testing and observe all other infection control requirements, including face coverings.
• Annual Flu vaccination is required as a condition of hire and ongoing employment. Only those who are allergic to the vaccine or meet contraindications as indicated on the current CDC Vaccine Information Statement shall be exempt from this condition of hire and ongoing employment but are required to wear a mask while inside an API owned or operated building or vehicle during influenza season, Employees must provide physician documentation to support any reported allergy or contraindication. Flu season typically runs between November and March.
• Pass drug and alcohol test performed by Concentra.
• Clear TB skin test or Chest X-Ray at Concentra.
• Complete a satisfactory physical examination at Concentra designed solely to determine your ability to perform the duties of the position being offered. 

EEO Statement

API provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.