WHO WE ARE

The mission of the Los Angeles Tourism & Convention Board (Los Angeles Tourism) is to improve the quality of life for all Angelenos through the economic and community benefits of tourism. Representing over 1,000 local tourism-related businesses, Los Angeles Tourism is a non-profit organization responsible for promoting the City of Angels as one of the world’s premier travel destinations. Through its global brand marketing and sales efforts, Los Angeles Tourism works to inspire visitors to immerse themselves in the kinds of unscripted moments and meaningful experiences that can only happen in LA.

THE OPPORTUNITY 

The Coordinator, Sales Administration will provide administrative support to Sales Directors to ensure departmental goals are met. The coordinator will assist with managing schedules, making travel arrangements, coordinating customer meetings and site inspections, preparing expense reports, check requests, purchase orders, and other administrative support duties. The ideal candidate will have previous administrative support experience, be highly detail-oriented, and have strong interpersonal and organizational skills.

WHAT YOU WILL DO

• Provides administrative support to the National Sales Directors and Citywide Sales Directors, including correspondence, reports, and general office documents  (e.g., expense reports, check requests, purchase orders, etc.). (35%)
• Handles travel planning, tradeshow, and conference registrations and coordinates customer meetings and site inspections. (20%)
• Processes requests for information from clients and hotel partners, assist with preparation of client presentations, distribution of collateral and amenities. (15%)
• Handles all billing and invoice coding for Sales Directors. (10%)
• Manages requests and inquiries from hotel and member partners regarding site itineraries and scheduling, and other various questions. (5%)
• Support Client & Destination Services with processing amenity requests, preparing shipments for tradeshows, FAMs & Destination Marketing Incentives, and organizing return shipments from shows/events. Assist with inventory and event storage spaces in the office. Simpleview data entry of event attendees, their status updates, and other event information, as needed. (10%)
• Perform other duties as assigned. (5%)

SOME OTHER THINGS YOU MAY DO

• Maintains familiarity with Los Angeles as a meetings destination.

WHAT YOU’LL NEED TO SUCCEED

• A minimum of 1-2 years of relevant experience required.
• Must be willing to partake in a comprehensive background check including a drug test in accordance with applicable laws.
• Working knowledge of processing invoices, payments, and transactions. 
• Knowledge of Los Angeles area and attractions.
• Self-motivated in coordinating tasks with excellent initiative and ability to work without constant supervision.
• Must represent L.A. Tourism in a professional manner as the tourism authority for the City of Los Angeles.
• Must be proficient in MS Office (Word, Excel, PowerPoint).
• Excellent verbal, written, and interpersonal communication skills. 
• Dependable, great attitude, highly motivated and a team player.
• Possess strong organizational skills and attention to detail. 
• Ability to multi-task and meet multiple deadlines.
• Ability to communicate effectively across various departments. 
• Ability to work in a changing environment.

NICE TO HAVES

• Bachelor’s degree preferred.
• Prior experience in hospitality or a sales organization, ideally in the travel and tourism industry.
• General knowledge of the function of a non-profit association.

COMPENSATION RANGE

$33.33 hourly / $65,000 annually

Bonus Eligible

WHAT’S IN IT FOR YOU

At Los Angeles Tourism, we believe your best work happens when you have the tools to stay healthy, enjoy the present moment, save for your future, and look forward to coming into work. That’s why we’re committed to providing a competitive and comprehensive benefits program.

• Hybrid work environment 
• Remote Monday and Friday
• DTLA Tuesday through Thursday
• Company paid parking in DTLA
• Early Friday’s – our office closes every Friday at 2:30 pm
• Holiday Office Closure (December 24th – January 1st)
• 15 Paid Company Holidays
• Paid Vacation Time
• Paid Sick Time
• Paid Floating Holidays
• Paid Family Leave
• Comprehensive health insurance (both PPO and HMO plans available)
• Dental and vision plans (100% employer paid for some elections)
• Pet insurance
• Employer-paid life insurance, AD&D, short-term disability, and long-term disability, Aflac
• Employee Assistance Program 
• Flexible Spending Account (Healthcare & Dependent Care)
• 401(k) Retirement Savings Plan with up to 6% match that vests immediately 
• 401(k) match for qualified student loan payments
• Employee referral program
• Monthly internet and phone stipend

Los Angeles Tourism & Convention Board reserves the right to modify the benefit plans and employee services at any time, with or without notice.    

PHYSICAL REQUIREMENTS  –  ESSENTIAL PHYSICAL TASKS 

The physical demands are representative of those that must be met by a team member to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, move. The employee must occasionally lift, carry, pull, push, transport and/or move up to 40 pounds. Ascends and/or descends stairs. Specific vision abilities required by this job include color vision. Requires prolonged sitting, driving, some bending, some twisting neck and body, some stooping and stretching/reaching (up, down, out), requires grasping, feeling, and detecting, requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, mouse, photocopier, fax machine, telephone, calculator, projector, screen for presentations, and other office equipment on a repetitive basis. Requires normal range of hearing, talking, and eyesight to record, prepare and communicate appropriate reports and information.

• Able to carry, lift, roll luggage or equipment for work-related travel. 
• Reliable transportation.

Mandatory Vaccine Requirement: Los Angeles Tourism continues to prioritize the health and safety of our workforce. Consistent with that commitment, in light of the substantial and growing body of evidence that vaccinations remain the most effective protection against the spread the COVID-19, we require that members of our team be fully vaccinated as a condition of employment. For individuals with medical conditions or sincerely held religious beliefs that prevent vaccination, the Company will consider requests for reasonable accommodation consistent with our policy and applicable law.   

EEO & DIVERSITY

Los Angeles Tourism and Convention Board is an equal employment opportunity employer. We pride ourselves on welcoming applicants from all backgrounds regardless of race, color, sex, religion, national origin, ancestry, sexual orientation, age, physical or mental disability, medical condition, pregnancy, gender identity, marital status, military or veteran status or any other basis protected by applicable federal, state, or local laws.  

We’re determined to build a workplace based on inclusive behaviors and equitable systems, where all employees can bring their authentic selves, feel engaged, and share their perspectives as a valued member of Los Angeles Tourism.