Business System Administrator
Job Type
Full-time
Description

The Business System Administrator performs analytical, technical, and administrative work in the planning, design, and implementation of new and existing ERP processes; supporting our strategic plans and Continuous Improvement for Sales, Engineering, Operations and Supply Chain; generates business reports and metrics; confers with end users to determine types of software required; trains end users in the use of software; performs general maintenance tasks; troubleshoots and resolves issues with ERP systems and peripheral equipment located throughout the organization; evaluates products for compatibility, expandability, and ease of use and support; recommends hardware and software products.

Requirements

*Hybrid work available with primary work location in Portage, Michigan*


Responsibilities:

  • Configure and customize NetSuite settings, including workflows, dashboards, roles, permissions, and reports.
  • Implement system upgrades and patches as provided by NetSuite.
  • Maintain sandbox environments for testing new configurations and customizations.
  • Create and manage user roles, permissions, and access levels to ensure security and compliance.
  • Provide technical support and training to users.
  • Troubleshoot system issues and coordinate with NetSuite support when necessary.
  • Develop and maintain SuiteScripts (JavaScript-based scripting) to automate processes.
  • Create and modify custom fields, records, workflows, and saved searches to align NetSuite with business needs.
  • Implement and manage SuiteFlow (workflow automation) for business processes.
  • Oversee data imports, exports, and integrity checks to ensure accurate records.
  • Develop and optimize saved searches, reports, and KPIs for different departments.
  • Ensure data security and compliance with company policies and industry regulations.
  • Manage third-party integrations (such as CRM, e-commerce, or other business applications).
  • Use SuiteTalk (Web Services), RESTlets, or middleware for API integrations.
  • Troubleshoot integration issues and ensure smooth data flow between systems.
  • Implement security best practices, including role-based access and audit tracking.
  • Ensure compliance with industry standards such as SOX, GDPR, or HIPAA.
  • Monitor system logs and user activities for potential security risks.
  • Analyze business processes and recommend NetSuite enhancements.
  • Keep up with NetSuite releases and new features to maximize system efficiency.
  • Work with different departments to ensure NetSuite aligns with evolving business needs. 

Qualifications: 

  • 5-10 years experience as a Oracle NetSuite administrator.
  • 4 Year College degree in related field.