The Business System Administrator performs analytical, technical, and administrative work in the planning, design, and implementation of new and existing ERP processes; supporting our strategic plans and Continuous Improvement for Sales, Engineering, Operations and Supply Chain; generates business reports and metrics; confers with end users to determine types of software required; trains end users in the use of software; performs general maintenance tasks; troubleshoots and resolves issues with ERP systems and peripheral equipment located throughout the organization; evaluates products for compatibility, expandability, and ease of use and support; recommends hardware and software products.
*Hybrid work available with primary work location in Portage, Michigan*
Responsibilities:
- Configure and customize NetSuite settings, including workflows, dashboards, roles, permissions, and reports.
- Implement system upgrades and patches as provided by NetSuite.
- Maintain sandbox environments for testing new configurations and customizations.
- Create and manage user roles, permissions, and access levels to ensure security and compliance.
- Provide technical support and training to users.
- Troubleshoot system issues and coordinate with NetSuite support when necessary.
- Develop and maintain SuiteScripts (JavaScript-based scripting) to automate processes.
- Create and modify custom fields, records, workflows, and saved searches to align NetSuite with business needs.
- Implement and manage SuiteFlow (workflow automation) for business processes.
- Oversee data imports, exports, and integrity checks to ensure accurate records.
- Develop and optimize saved searches, reports, and KPIs for different departments.
- Ensure data security and compliance with company policies and industry regulations.
- Manage third-party integrations (such as CRM, e-commerce, or other business applications).
- Use SuiteTalk (Web Services), RESTlets, or middleware for API integrations.
- Troubleshoot integration issues and ensure smooth data flow between systems.
- Implement security best practices, including role-based access and audit tracking.
- Ensure compliance with industry standards such as SOX, GDPR, or HIPAA.
- Monitor system logs and user activities for potential security risks.
- Analyze business processes and recommend NetSuite enhancements.
- Keep up with NetSuite releases and new features to maximize system efficiency.
- Work with different departments to ensure NetSuite aligns with evolving business needs.
Qualifications:
- 5-10 years experience as a Oracle NetSuite administrator.
- 4 Year College degree in related field.