Summary

Reporting to the Global Director QA, the Software Engineer in Test (SET) is a motivated, mid-level individual contributor and a key member of the engineering team responsible for owning the test cycles for all product releases and upholding quality across all Elixir products. This individual will design, review with peers, and execute all tests pertinent to each release, covering both manual and automation test tasks. The SET will architect and design the test case coverage, execute black-box and gray-box testing, as well as run existing automated tests within each cycle. Moreover, this individual will assist in the development of automated tests, under guidance of SQA Automation Engineers, using existing frameworks for new and existing product features and will focus on the testability, robustness, and performance of our production software. As an active agile member of our sprint teams, the SET will collaborate effectively with all internal disciplines - including engineering, quality assurance, operations, technical support, and product management. 

This position demands a high quality of work and critical thinking skills to deliver projects on time and with the highest quality. The person will be a well-organized, analytical team player with excellent communication skills, time management, and attention to detail.

Essential Functions

Working as a member of a multi-functional agile squad, the essential functions of the role include but are not limited to: 

• Design and execute manual and automated test suites for front-end and/or back-end components based on requirements and specifications from product management and engineering teams.
• Develop and maintain test procedures and toolsets at all levels to ensure optimal and efficient test coverage. 
• Set up and maintain test environments/test beds used in both manual and automation test cycles, collaborating with DevOps and Engineering Teams in the process.
• Track and communicate test run results in a timely and effective manner. Maintain test metrics/reports around our key performance indicators (KPIs) as well as participate in defect tracking and triage procedures.
• Assist QA automation team in continuously improving our autotest coverage by building new tests and/or converting existing manual tests at a reasonable rate with quality results. Also help in any maintenance initiatives around existing automation frameworks and CI/CD pipelines.
• Adopt, maintain, and continuously improve our best practices and processes around development, testing, and maintainability of our QA assets.
• Collaborate with product and engineering teams to improve the overall design, testability, and quality of our software systems.
• Stay on top of the latest industry trends, technologies, methodologies, frameworks, and toolsets relevant to our work and practice.
• Help investigate customer issues referred by the technical support team and assist with diagnosis and troubleshooting of these incidents.
• Maintain any training or certification as required; including but not limited to compliance, annual refreshers, policy, or job-specific training.
• Embrace and sustain a work environment that supports Elixir’s core values: Community, Learning Culture, Integrity, and Pioneering
• Additional duties as required

Competencies

Mid-level proficiency for the following:

• Software development life cycle methodologies and practices, specifically in quality assurance processes and procedures
• Architecting comprehensive test plans and coverage for both functional and non-functional areas of testing 
• Setting up testing environments and test beds

Additional preferred competencies at mid-level as follows:

• Knowledge and skills in an agile/scrum development environment
• Ability to accurately estimate and scope testing work.
• Self-starter who can grasp difficult concepts quickly and work with minimal supervision.
• Knowledge of testing best practices using modern technology toolsets
• Experience or efficiently able to work remotely with widely distributed teams.
• Excellent problem-solving skills and analytical/critical thinking
• Strong verbal & written communications skills, people, and interpersonal skills, self-directed, team player and a process advocate
• Be inquisitive: ask great questions

Required education and experience

Proven experience and proficiency working as a software quality assurance engineer or software engineer in test with end-to-end software development project lifecycle delivery execution

Preferred education and experience

• Bachelor’s degree in Computer Science, Computer Engineering, or a related field
• Demonstrable experience in automation frameworks/tools, scripting languages, and object-oriented design & coding (e.g., with C#, HTML, CSS, JavaScript, jQuery, etc.)
• API testing as well as performance/load testing is also preferred.
• Test Driven Development (TDD) or Behaviour Driven Development (BDD)
• Integrating automation tests to CI/CD pipelines and deployments. Running and analysing auto test results.
• Developing and maintaining complex distributed applications or solutions in iPaaS/SaaS-based products or other cloud technologies
• Demonstrated ability to utilize web APIs and technologies using SOAP, REST, JSON/XML, RDBs (SQL, MySQL, Oracle), CRM/ERP systems, etc.
• Various test frameworks/methods, toolsets, and test environments such as MS Test, Junit/xUnit/NUnit, TestNG, Node, Selenium WebDriver, JMeter, Postman, Fiddler, SoapUI, Jenkins, AWS, APM tools, Windows/Linux/MAC systems, Kubernetes/Docker, Github, JIRA, etc. 

Supervisory responsibilities

No

Work environment

The work is performed in an office environment and may be distracting at times with others conversing. Work environment could be in Elixir’s office, working from home, or a hybrid of both.

Physical demands

This position requires hours of computer screen time, hearing, speaking, and sitting or standing at a desk.

Expected hours of work

Generally, regular business hours plus some evening hours for global conference calls. Additional hours on weekends or holidays may be required on a seasonal basis to meet business needs.

Travel

None