Job Summary:

Silverlake Waterpark is seeking friendly and organized individuals to join our team as Check-In Desk Attendants. This role is essential in ensuring a smooth and welcoming experience for all guests. The ideal candidate will have strong customer service skills, attention to detail, and the ability to handle transactions efficiently.

Key Responsibilities:

• Greet guests warmly upon arrival and assist with check-in procedures.
• Check in members, register guests, and perform transactions using our point-of-sale system.
• Provide guests with information about rules and attractions.
• Handle cash, credit card, and electronic payments accurately.
• Ensure waivers are completed and verified for all visitors.
• Address guest inquiries and resolve minor concerns professionally.
• Maintain a clean and organized front desk area.
• Work collaboratively with other team members to ensure a positive guest experience.

Perks & Benefits:

• Membership benefits.
• Fun and energetic work environment.

Qualifications:

• Previous customer service experience preferred.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Basic computer and cash-handling skills.
• Must be punctual, reliable, and able to work flexible hours, including weekends and holidays.