Act as back office clerical support staff in promoting patient care flow.  The PCC is the main contact person for the patients who are paneled to their assigned provider team.

1. Answer, screen, and direct phone calls for patients who are paneled to the assigned provider team 
2. Schedule patients for follow up appointments per scheduling protocols 
3. Provide clerical support for Emergency Room, Hospitalization, X-Ray or other Diagnostic Studies  tracking as needed for patients who are paneled to the assigned provider team 
4. Enter, edit and update patient demographic and/or clinical information accurately to ensure quality data 
5. Obtain charts as needed from Medical Records for current patient service needs
6. Other duties as required

 High School Diploma or GED. Two to Four years of  clerical/medical experience preferred. Medical terminology preferred. Bilingual   Preferred