Description
POSITION SUMMARY:
The Product Specialist will play a pivotal role in Product Management and executing the DwyerOmega growth strategy by serving as a technical expert on our suite of industrial sensing products. This individual will work cross-functionally with sales, engineering, marketing, and e-commerce teams to ensure products are accurately represented, effectively implemented, and well supported across diverse applications and customer channels.
Requirements
Key Responsibilities:
- Product Expertise: Maintain deep knowledge of product specifications, applications, and integration capabilities.
- Digital Content & E-Commerce Support: Collaborate with marketing and e-commerce teams to develop and maintain digital materials, optimize online product listings, and enhance conversion through accurate, compelling content.
- Customer & Sales Support: Deliver responsive technical support to customers and sales, including solution recommendations tailored to application needs. Participate in presentations, demos, and training.
- Feedback Loop: Capture field feedback to inform engineering and R&D on product enhancements and roadmap input.
- Training: Conduct internal product training sessions to keep commercial and operations teams current on updates and best practices.
- Market Intelligence: Monitor industry trends, competitor offerings, and emerging technologies to inform product positioning and support growth strategy.
- Operational Support: Assist the operations team with product lifecycle-related tasks and cross-functional execution.
Qualifications:
- Bachelor's degree in science, engineering, finance, or economics.
- Experience with industrial sensors strongly preferred.
- Strong technical acumen and ability to communicate complex concepts in a user-friendly way.
- Proficient in Excel and Power BI, with ability to extract insights from complex datasets.
- Comfortable navigating enterprise systems to analyze and manage product data.
- Excellent communication, presentation, and interpersonal skills.
- Demonstrated ability to collaborate across teams.
- Self-starter with a growth mindset and eagerness to develop subject matter expertise.
- Fluency in English required; second language or international experience is a plus.
- Willingness to travel for client engagements, industry events, and internal collaboration