POSITION SUMMARY:

The Operations & EdDev Admin Assistant reports to the Vice President, Education and Development. This position is primarily responsible for providing administrative support to both the Senior Operations and Education & Development Departments. Responsibilities include but are not limited to monitoring individual & team project timelines, coordinating department events, assisting with department initiatives & special projects as well as various reporting. 

ESSENTIAL FUNCTIONS:

• Monitor individual & team project timelines
• Organize and coordinate departmental meetings
• Assist and support the organization of up-to-date Culinary To-Serve and Recipe Cards
• Assist and support the organization of up-to-date Operations SOPs
• Tracking of Operations Liquor Cards, Alcohol Training and TRAC 
• Responsible to ensure timely response to all group _eddev e-mail, phone calls, and voicemails 
• Supports Learning Design & Program Development functions. 
• Responsible for the accurate and timely updating of Ops Impact Calendar
• Assisting with Department Initiatives and Special Projects

CORE COMPETENCIES:

• Customer Focus - Building strong customer relationships and delivering customer-centric solutions.
• Tech Savvy - Anticipating and adopting innovations in business-building digital and technology applications
• Interpersonal Savvy - Relating openly and comfortable with diverse groups of people 
• Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Plans and Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.
• Manages Ambiguity - Operating effectively, even when things are not certain or the way forward is not clear.

Knowledge, Skills, & Abilities:

• Customer Service Oriented with high Sense of Urgency 
• Highly organized 
• Great attention to detail and process oriented 
• Highly collaborative 
• Open minded and proven ability to multi-task 
• Ability to effectively communicate with all levels of employees, mgrs., and leaders
• Is the kind of person others want to be around

 Qualifications:

• Functional Expertise with Microsoft Office (Word-Excel-PowerPoint) and/or Google Drive Applications (Docs-Sheets-Slides)
• Minimum of 1 year of experience in restaurants preferred 
• Previous experience in an administrative support role preferred