The IT Support Analyst will:

• Provide technical support to hospital staff, ensuring the seamless operation of IT systems and services. 
• Be responsible for troubleshooting hardware and software issues, managing user accounts, and maintaining IT infrastructure to support patient care and hospital operations.

• Associate degree in information technology or related field.
• Bachelor’s degree in information technology or related field. (preferred)
• 3 years of experience in technical support, preferably within a healthcare setting.
• CompTIA A+, Network+, or relevant healthcare IT certifications. (preferred)
• Strong working knowledge of Windows and Mac operating systems, with hands-on troubleshooting experience.
• Excellent problem-solving abilities, with the capacity to manage high-pressure situations efficiently.
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively across departments.
• Ability to work independently and as part of a team in a fast-paced, dynamic environment.
• Strong customer service orientation and a commitment to supporting hospital staff and patients through reliable IT services.
• Ability to remain adaptable and responsive to the evolving technological needs of the hospital.