Formerly called: Shelter Associate and Emergency Services Coordinator
Reports to: Community Life Supervisor
Job Classification: non-exempt
Salary Range: $20.29 - $24.55 per hour
About Us:
Fort Collins Rescue Mission is a part of Denver Rescue Mission which has been serving the most vulnerable in our communities for over 130 years. Our history is rooted in a love of Christ and a commitment to share that love with others. At multiple locations throughout our community, we help restore the lives of people experiencing homelessness and addiction through emergency services, rehabilitation, transitional programs, and community outreach.
The Opportunity:
The Community Life Coordinator (CLC) plays a pivotal role in ensuring the seamless operation of Fort Collins Rescue Mission Shelters, overseeing the diverse activities that unfold within. This encompasses extending a warm welcome to guests, upholding safety protocols, responding adeptly to emergencies, and functioning harmoniously within a collaborative team.
Responsibilities will include but not be limited to:
Security and Safety
- Ensures security and safety of the facility and residents during shift. This includes control of drugs, alcohol, or other hazards, which could jeopardize the purpose of the Mission/Harvest Farm or its clients.
- Must have a working knowledge of the Safety Manual and MSDS Manual.
- Ensures that situations that jeopardize the safety of the Mission/Harvest Farm and its occupants are handled appropriately. This means handling difficult and unruly clients, as well as making certain that occupants are free from drugs, alcohol and weapons. Ensures the welfare of outside guests by calling police, ambulances or keeping the dining room open during inclement weather for shelter from the elements.
- (Harvest Farm only) Regularly checking and documenting the observation of medications to ensure compliance with prescribed schedules as provided by Harvest Farm.
- (Harvest Farm only) Ensuring that the right person receives the correct medication, dose, route, and time.
Facilities
- Cleanliness: Ensures the Mission/Harvest Farm is cleaned according to the established standard, including daily cleaning, removal, dispersion, or storage of all clutter, trash, donations, parking lot trash, sidewalks, etc. There will be no unnecessary accumulation of anything. If you feel the Mission/Harvest Farm needs something beyond what is normally understood to be mandatory, it must be cleared by supervisor or Director of Community Life.
- (FCRM only) Washes all sheets/blankets for overflow each day.
- Maintains the dorm to the established standard (monitored through daily walk-throughs).
- (FCRM only) Inventory: The CLC will follow the established means of receiving, recording, monitoring, and distribution of inventory supplies purchased by the Mission or donated to the Mission for daily operations.
- Maintenance: Through daily inspections, submits maintenance tickets through SharePoint and copies the Maintenance Supervisor and Director of Community Life.
- (Harvest Farm only) Shuttle Duty: When needed at Harvest Farm help with driving the shuttle
General
- Schedule: Ensures all services are started and finished according to schedule. (Overflow check-ins and exits, meal service, bed checks, showers, etc.)
- (FCRM only) Intake: Conducts intake interviews and enters information into databases, along with tracking daily numbers for shelter and shelter activities.
Other Responsibilities
- Understands their role in the daily running of the Mission, including specific shift area of focus: cleanliness, safety, and security.
- Have a good working knowledge of the facility and program policies and procedures, operation of the facility, mechanical operation of the facility (including fire alarm, electric, gas, and water shut-off, etc.), how to control and track inventory, inventory and use of the maintenance room, Pipeline responsibilities, safety, MSDS guidelines, employee handbook, and gifts-in-kind (GIK) receiving and distribution.
- Schedules time off with supervisor or Director of Community Life so there is always a staff member on duty during all shifts.
- It is of vital importance that the CLC shows their presence throughout the facility throughout their shift.
- Other tasks as assigned by the Shelter Supervisor and Director of Community Life.
- (Winter season only) CLCs may be required to transport meals and linens to and from Seasonal Overflow Shelter with an approved driver's license and driving record.
Minimal Qualifications and Requirements:
- High School Diploma or equivalent (GED).
- (Harvest Farm only) QMAP certified preferred or become certified within 60 days of hire date
- One year of relevant experience. A combination of education and experience may be substituted.
- Strong communication skills, both written and orally.
- Knowledge of basic computer skills and ability to learn new software.
- Ability to resolve conflict professionally and respectfully while maintaining composure under pressure.
- Strong Christian ethic with ability to work with people of diverse cultural, educational, and religious backgrounds.
- Basic knowledge of Windows software applications.
- Work schedule as assigned.
- Active Driver’s License as a limited amount of work-related travel may be required.
- Must be a Christian holding to the beliefs set forth in the Statement of Faith, expressed by a personal testimony and Christian conduct.
Working Conditions
- Occasional lifting up to 35 lbs., bending, and climbing stairs.
- Work with individuals who are experiencing homelessness, addiction, mental illness, and a myriad of other issues related to homeless populations.
- Possible exposure to communicable diseases.
Benefits and Perks:
- Comprehensive health plan including medical, dental, and vision benefits.
- Generous vacation, sick time, and holidays, plus paid birthday off and refreshment day.
- Tuition reimbursement and child adoption benefits.
- Employer paid term life insurance, long-term disability, AD&D.
- Health savings account with generous employer contribution.
- Flexible spending account.
- Paid parental and bereavement leave.
- 401(k) with up to 5% company match and immediate vesting.
- Please access our highlights of the benefits package we offer here: Denver Rescue Mission Benefits Guide
Denver Rescue Mission is both an equal opportunity employer and a distinctly faith-based Christian organization. Denver Rescue Mission complies with applicable federal, state, and local employment laws, and strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, national original or ancestry, ethnicity, sex, sexual orientation, gender identity, age, disability, citizenship, parental status, marital status, political ideology, or current or prospective service in the uniformed services. This policy applies to all terms, conditions, and privileges of employment including recruitment, employment, training, and promotion opportunities. Based upon Title VII of the Civil Rights Act of 1964, the Colorado Anti-Discrimination Act, and the U.S. Constitution, Denver Rescue Mission has the right to, and does, hire only candidates who agree with our Statement of Faith and align with our Christian mission.