Pay | $16.66 ~ $22.98 ($16.66 - $16.66/hr base plus tips and service charge avg)

Title | Floor Assistant (Busser)

Hours | Full-Time (30+ hours per week)

Status | Seasonal (Ends September, 2025)

Location | Union, WA

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Summary

As a Floor Assistant (Busser), you will help facilitate a smooth workflow by supporting the service team, setting them up for success and ensuring they can deliver a seamless, meaningful, and timely dining experience for our guests

We're looking for someone who can...

• Ensure hot food is served hot and cold food is served cold.
• Greet guests promptly upon seating and provide bread, butter, and water.
• Clear used tableware between courses and provide replacements as needed.
• Reset tables within two minutes of guest departure, ensuring cleanliness of table, chairs, and surrounding area.
• Remove tableware after guests leave and properly sort items in the dish room.
• Maintain a clean dining area at all times.
• Package guest leftovers following proper sanitation and packaging procedures.
• Respond to guest requests and communicate needs to the server when necessary.
• Coordinate with servers and hosts to optimize seating, table turnover, and service flow.
• Assist servers with food delivery as needed.
• Refill non-alcoholic beverages for guests.
• Assist with room service orders, including taking orders, inputting them in the POS, delivery, and pick-up.
• Complete all assigned side work.
• Foster teamwork to support seamless service.
• Thank every guest for dining with us.
• Full job description available upon request by emailing Careers@Alderbrookresort.com.

Qualifications

• Desirable | 1+ years' experience as a busser or similar
• Basic written composition, comprehension, safety-consciousness, and math
• Advanced spoken English
• Flexible work availability including weekends and holidays required

Required Permits & Certifications

• WA Food Worker Card required within 14 days after hire
• WA Class 12/13 Alcohol Server Permit (MAST) required within 60 days after hire

Learn As You Go

• Knowledge of café beverages, beer, wine, mixology, and spirits
• Basic knowledge of food regulations, related industry terminology, knowledge, standards, and best practices. Basic knowledge of phone and voicemail systems and point of sale (POS) systems.

Perks for All Employees

• 401(k) retirement plan with employer contributions (upon meeting eligibility criteria)
• Paid sick time (part-time and/or seasonal staff)
• Free daily meals fresh from the kitchen
• Free kayak and paddleboard rentals
• Huge discounts on rooms, spa, our restaurant and more!

Collaboration & Engagement

As a Floor Assistant (Busser), you will work under the direct guidance of the Director of Outlets, Outlets Manager, and Assistant Outlets Manager. In addition to your home department, you will regularly work with the culinary team. You will not oversee other staff and can expect a significant level of interaction with guests and the public.

Culture & Competencies

• Personal Characteristics. Hospitable. Authentic. Inclusive. Engaging. Kind. Proactive. Honest. Reliable. Procedure-Conscious. Empathetic. Positive. Adaptable. Open-Minded. Committed. Independently Motivated. Self-Disciplined. Flexible Availability. Patient & Calm Under Pressure. Appropriate Emergency Response.
• Work Habits. Development Mindset. Determined. Diligent. Effective Time & Task Management. Team Player. Organized. Resourceful.

Physical Demands & Work Environment

• Physical Demands. While performing this job, employees are regularly required to talk, hear, stand for extended periods, walk, sit, climb stairs, demonstrate hand dexterity, reach, stoop, kneel, bend, twist, push, pull, or crouch. Occasionally, the employee may lift or move up to 40 pounds. Specific vision abilities include close, distance, and peripheral vision. The role may also require sustained visual and mental concentration.
• Work Environment. typical of a hotel restaurant, with controlled settings, little variation in temperature, and moderate noise levels.

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About Us

Hospitable. Authentic. Inclusive. Engaging. Kind. Proactive. Our Promise.

At Alderbrook Resort & Spa, we believe that excellent guest service starts with a supportive, collaborative team environment. We are committed to building each other up; offering on-the-job training and opportunities to learn new skills that can benefit you in a variety of roles and advance your career in hospitality.

Develop your skills in an awe-inspiring setting on the scenic Hood Canal. Our award-winning resort offers luxury accommodations, gourmet dining, and a variety and spa and recreational activities-- all available to our employees at a significant discount.

Ready to be part of something special?

Join our dedicated team and help create unforgettable experiences where serenity meets adventure!

Diversity & EEO

We are dedicated to fostering a diverse and inclusive environment at Alderbrook Resort & Spa (North Forty Lodging LLC). We are an Equal Opportunity Employer, welcoming candidates from all backgrounds and do not discriminate based on any protected characteristic.

Reasonable accommodations are provided for religious practices and individuals with disabilities. For more information please email Human.Resources@Alderbrookresort.com.

Final Details

This summary may not capture all job duties and requirements. For complete details, please email Careers@Alderbrookresort.com.

Physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Job functions may be revised based on business needs or emergencies.

This posting is not an employment contract; employment is at-will and can be altered by North Forty Lodging LLC at any time. Employees are expected follow company policies.

All positions will remain open until filled. North Forty Lodging LLC reserves the right to close job postings at any time.

North Forty Lodging LLC is an E-Verify participant.

Candidates who need accommodation in the application process or wish to receive this job post in an alternative format may contact Human.Resources@Alderbrookresort.com.