Pay | $16.66 ~ $22.98 ($16.66 - $16.66/hr base plus tips and service charge avg)

Title | Restaurant Host / Hostess

Hours | Full-Time (30+ hours per week)

Status | Seasonal (Ends September, 2025)

Location | Union, WA

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Summary

As a Restaurant Host / Hostess, you’ll be the first impression for our guests, setting the tone for their dining experience. Your primary responsibilities include warmly greeting all guests upon arrival, ensuring timely and efficient seating, and managing the flow of guests to provide an optimal dining experience that meets their preferences.

We're looking for someone who can...

• Maintain knowledge of floor charts, seating numbers, Restaurant layout, menu ingredients, reservation policies, and host duties.
• Answer the phone and complete accurate reservations with guest's full name and contact number.
• Make a great first impression with posture and appearance, always complying with Alderbrook Resort & Spa appearance standards.
• Engage guests in conversation as you seat them, and thank them as they depart, inviting them to return.
• Assist with clearing and resetting tables within 2 minutes if needed and accurately update the status of available tables.
• Open the door for guests entering or leaving the Restaurant when possible.
• Record guest names and the number of people in the party when immediate seating is limited.
• Provide estimated wait time and call out the name and number of the party when tables become available.
• Seat guests based on their preference, accommodating special seating requests whenever possible, and balance customer flow in service stations.
• Upon seating, offer guests a menu, inform them of their server's name, and inspect the table for proper presentation and completeness.
• Relay messages to servers and bus persons as needed, and complete bathroom checks.
• Help bus and set tables, complete side work, and employ teamwork.
• Full job description available upon request by emailing Careers@Alderbrookresort.com.

Qualifications

• Desirable | 1+ years' experience as a host/hostess or similar
• Capable of clear written composition, strong comprehension, and a safety-conscious mindset
• Basic math, general computer use, and typing
• Intermediate English (reading and writing)
• Advanced spoken English
• Flexible work availability including weekends and holidays required
• Equivalent education, skills, and/or experience necessary to perform the essential functions may be considered

Required Permits & Certifications

• WA Food Worker Card required within 14 days after hire
• WA Class 12/13 Alcohol Server Permit (MAST) required within 60 days after hire

Learn As You Go

• Basic knowledge of food regulations (handling, sanitation, storage), related industry terminology, knowledge, standards, and best practices, data entry, photocopier/scanner/printer use, point of sale (POS) systems, café beverages (making coffee, espresso, etc.), and beer, wine, and mixology.

Perks for All Employees

• 401(k) retirement plan with employer contributions (upon meeting eligibility criteria)
• Paid sick time (part-time and/or seasonal staff)
• Free daily meals fresh from the kitchen
• Free kayak and paddleboard rentals
• Huge discounts on rooms, spa, our restaurant and more!

Collaboration & Engagement

As a Restaurant Host / Hostess, you will work under the direct guidance of the Director of Outlets, Outlets Manager, and Assistant Outlets Manager. In addition to your home department, you may occasionally interface with other teams. You will not oversee other staff and can expect a significant level of interaction with guests and the public.

Culture & Competencies

• Personal Characteristics. Hospitable. Authentic. Inclusive. Engaging. Kind. Proactive. Honest. Reliable. Procedure-Conscious. Empathetic. Positive. Adaptable. Open-Minded. Committed. Independently Motivated. Self-Disciplined. Analytical. Decisive. Flexible Availability. Patient & Calm Under Pressure. Appropriate Emergency Response.
• Work Habits. Development Mindset. Determined. Diligent. Effective Time & Task Management. Team Player. Organized. Resourceful. Problem-Solver.

Physical Demands & Work Environment

• Physical Demands. While performing this job, employees are regularly required to talk, hear, stand for extended periods, walk, sit, climb stairs, demonstrate hand dexterity, reach, stoop, kneel, bend, twist, push, pull, or crouch. Occasionally, the employee may lift or move up to 40 pounds. Specific vision abilities include close, distance, and peripheral vision. The role may also require sustained visual and mental concentration.
• Work Environment. Conditions are typical of a hotel restaurant, with controlled settings, little variation in temperature, and moderate noise levels.

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About Us

Hospitable. Authentic. Inclusive. Engaging. Kind. Proactive. Our Promise.

At Alderbrook Resort & Spa, we believe that excellent guest service starts with a supportive, collaborative team environment. We are committed to building each other up; offering on-the-job training and opportunities to learn new skills that can benefit you in a variety of roles and advance your career in hospitality.

Develop your skills in an awe-inspiring setting on the scenic Hood Canal. Our award-winning resort offers luxury accommodations, gourmet dining, and a variety and spa and recreational activities-- all available to our employees at a significant discount.

Ready to be part of something special?

Join our dedicated team and help create unforgettable experiences where serenity meets adventure!

Diversity & EEO

We are dedicated to fostering a diverse and inclusive environment at Alderbrook Resort & Spa (North Forty Lodging LLC). We are an Equal Opportunity Employer, welcoming candidates from all backgrounds and do not discriminate based on any protected characteristic.

Reasonable accommodations are provided for religious practices and individuals with disabilities. For more information please email Human.Resources@Alderbrookresort.com.

Final Details

This summary may not capture all job duties and requirements. For complete details, please email Careers@Alderbrookresort.com.

Physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Job functions may be revised based on business needs or emergencies.

This posting is not an employment contract; employment is at-will and can be altered by North Forty Lodging LLC at any time. Employees are expected follow company policies.

All positions will remain open until filled. North Forty Lodging LLC reserves the right to close job postings at any time.

North Forty Lodging LLC is an E-Verify participant.

Candidates who need accommodation in the application process or wish to receive this job post in an alternative format may contact Human.Resources@Alderbrookresort.com.