This position is responsible for driving growth by identifying new business opportunities, developing relationships with key stakeholders, and leading the company’s expansion efforts. This role requires a combination of strategic thinking, negotiation skills, and a strong understanding of market trends. This role collaborates closely with sales, marketing, and product teams to create innovative solutions that meet customer needs and expand the company’s footprint. 

Essential Duties and Responsibilities:

The following duties and responsibilities are a general overview of the position:

• Research and identify potential markets, clients, and business opportunities to drive company growth.
• Establish and maintain strong relationships with key decision-makers, clients, and partners to promote the company’s services/products.
• Conduct detailed market research and analysis to understand current trends, competitor activities, and customer needs.
• Create and execute strategic business development plans to meet growth objectives and revenue targets.
• Generate leads and manage a sales pipeline through prospecting, networking, cold calling, and referrals.
• Lead contract negotiations and closing of deals to secure long-term partnerships.
• Work closely with the sales, marketing, and product teams to align business development strategies with company goals.
• Provide regular reports on business development activities, sales performance, market trends, and competitor intelligence to senior management.
• Focus on customer satisfaction and retention, ensuring long-term business relationships.
• Courteously responds to inquiries.
• Maintain an organized and safe work environment.
• Can work both independently and in teams.
• Perform other related projects and duties as assigned.

Competencies: The requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

Knowledge, Skills and Abilities: The requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• In-depth understanding of industry trends, market dynamics, competitor activities, and potential areas of business growth. Knowledge of market segmentation, customer needs, and emerging technologies.
• Knowledge of sales methodologies, pipelines, and techniques used to generate leads, nurture relationships, and close deals. Familiarity with both B2B and B2C sales processes and      strategies.
• Understanding of how business development activities align with the organization’s overall strategy and growth objectives. Ability to develop strategic plans that capitalize on market opportunities.
• Knowledge of financial concepts related to sales and business development, including pricing strategies, ROI analysis, budgeting, and profit margins. Ability to create and manage budgets for business development initiatives.
• Familiarity with the company’s products, services, and value propositions. Ability to effectively communicate product benefits and align solutions to meet client needs.
• Knowledge of contract terms, negotiation tactics, and legal considerations related to sales and partnerships.  Ability to collaborate with legal teams to ensure compliance and favorable terms.
• Understanding of Customer Relationship Management (CRM) systems (e.g., Salesforce, HubSpot, Zoho) and other sales tools used for tracking leads, managing accounts, and analyzing performance.
• Knowledge of how to build, maintain, and leverage professional networks, including trade shows, conferences, and online platforms to create business opportunities.
• Knowledge of lead generation techniques, including digital marketing, cold calling, inbound/outbound sales, and referral programs. Understanding how to move prospects through the sales funnel.
• Knowledge of post-sale customer service strategies and how business development aligns with customer satisfaction and long-term retention.
• Strong sales skills, including the ability to prospect new business, qualify leads, close deals, and negotiate      favorable terms. Skilled in consultative selling and upselling.
• Excellent verbal and written communication skills to effectively present proposals, deliver presentations, and      interact with clients, senior management, and internal teams.
• Ability to think strategically about business growth, identify opportunities, and align business development      activities with the company’s long-term objectives.

Qualifications:

· Must pass all criminal, substance and or financial background checks as requested.

· Must possess a valid class “c” driver’s license and pass Motor Vehicle Report audits.

Education and Experience:

· Proven experience as a Business Development Manager or Strategic Sales Manager level

· Bachelor’s degree in sales, marketing or related field and 5 years of related experience 

OR 

· 9 years of related experience OR equivalent combination of education and experience

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job:

· Regularly required to sit, stand and walk for various periods of time

· Use hands to finger, handle, or feel and talk or hear

· Frequently required to reach with hands and arms

· Must occasionally lift and/or move up to 25 pounds, or more with a lifting partner

· Specific vision abilities required by this job include close vision

· The noise level in the work environment is usually quiet

· Must be able to travel up to 100%

Work Environment: This position involves extensive travel within the designated sales territory, with the majority of time spent outside the office in customer meetings and fieldwork.