Exciting Career Opportunity at Betts Truck Parts & Service – Portland Branch!

Betts Truck Parts & Service is seeking a dynamic and experienced Branch Manager to join our Portland location! This is a unique opportunity to lead a thriving retail store and repair shop specializing in truck parts and heavy-duty vehicle repairs. As Branch Manager, you will be responsible for overseeing day-to-day operations, including managing a team of employees and supervisors to ensure smooth, efficient service delivery.

Betts is a family-owned business with a rich history spanning over 155 years. We specialize in high-quality parts and expert service for suspensions, brakes, wheel ends, and more, serving a wide range of vehicles. With 8 locations across the West Coast, we offer comprehensive truck repair solutions, including laser alignments, steering and drivetrain repairs, Bendix retrofit anti-collision safety system installations, DOT and BIT inspections, leaf spring repair and replacement, suspension and axle repairs (both truck and trailer), brake services, hydraulic hose fabrication, custom U-bolts, and much more. 

Why Work for Betts Truck Parts & Service?

• Company vehicle provided with this position!
• Vacation time, sick time, and paid holidays
• Annual performance-based salary increases
• Bonus incentive programs
• Opportunities for career growth
• Referral bonuses for bringing in new talent
• Comprehensive health, dental, and vision coverage
• Company-sponsored life insurance coverage
• 401(k) retirement plan

Essential Duties & Responsibilities:

• Champion The Betts Way framework, serving as a role model for the team.
• Foster regular interaction and collaboration with various departments and business units to ensure the attainment of company Top Level Metrics (TLM).
• Oversee staff responsible for customer service, ensuring safe and efficient vehicle installation and repair, timely parts delivery, and effective account management.
• Maintain accurate inventory control, promptly conducting cycle counts and managing core returns.
• Evaluate suggested merchandise orders and initiate requisitions to replenish stock as needed.
• Review pricing policies and exceptions to optimize store profitability.
• Adhere to established transaction recordkeeping and bank deposit protocols.
• Promptly report any irregularities, customer concerns, or discrepancies to management.
• Ensure the store is kept clean, safe, and properly secured during non-operational hours.

Supervisory Duties:

• Effectively oversee a team of 15 employees, including direct management of a subordinate supervisor responsible for 6 service shop employees. Provide clear guidance, thorough evaluation, and decisive direction to ensure operational success.
• Fulfill supervisory responsibilities in line with organizational policies and applicable regulations.
• Conduct tasks such as employee recruitment, training, work assignments, performance evaluations, and disciplinary actions.
• Address staff grievances and effectively resolve operational challenges.

• Minimum of 5 years of experience in a leadership or management role within the heavy-duty truck or related industry.
• Proven track record of successfully managing and motivating a team to achieve sales targets and operational goals.
• Strong understanding of financial principles, including budgeting, forecasting, and financial analysis.
• Excellent communication and interpersonal skills, with the ability to effectively interact with customers, employees, and senior management.
• Demonstrated ability to develop and implement strategic plans to drive business growth and profitability.
• Proficiency in Microsoft Office Suite and other relevant software applications.
• Experience in inventory management, merchandising, and retail operations.
• Ability to multitask, prioritize tasks, and work in a fast-paced environment.
• Knowledge of industry regulations and compliance standards.
• Leadership qualities such as integrity, adaptability, resilience, and decisiveness.
• Previous experience in performance management, including employee recruitment, training, and development.
• Must have a valid driver's license

EEO Statement: 

Betts Company is committed to creating a diverse and inclusive workplace where all employees and applicants are treated with respect and fairness. We are an Equal Opportunity Employer and provide equal employment opportunities regardless of race, color, religion, creed, national origin, sex, gender identity, sexual orientation, age, pregnancy, ancestry, physical or mental disability, genetic information, marital status, or any other characteristic protected by local, state, or federal law.

Our employment practices are based on merit, qualifications, and abilities. Betts Company is dedicated to fostering a work environment that values diversity, equity, and inclusion, where every individual’s unique contributions are celebrated.

Employment at Betts Company is contingent upon successful completion of a criminal background check.