Join Kellogg Community Credit Union as a Network Administrator!

Are you a tech-savvy professional with a passion for maintaining and enhancing network infrastructure? Kellogg Community Credit Union is seeking a Network Administrator to join our Information Technology team. This role is essential in ensuring our technology infrastructure remains secure, efficient, and reliable for both our internal and external members.

Responsibilities:

• Support and maintain the credit union’s local area and wide area network, including servers, PCs, and all peripheral devices.
• Implement and manage backup procedures to maintain data integrity and security.
• Diagnose IT issues within the infrastructure, troubleshoot, and develop solutions to resolve system-related problems.
• Provide technical support to end users by resolving hardware, software, and systems integration issues via phone, in person, or online.
• Install, configure, and test new servers, operating systems, and software applications.
• Maintain accurate documentation of IT infrastructure, including hardware, software, and service agreements.
• Administer and maintain phone systems, including VoIP solutions as needed.
• Research, evaluate, and recommend emerging technologies that enhance system efficiency and security.
• Collaborate with vendors and service providers to support system upgrades and resolve issues.

• Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field preferred.
• 3-5 years of experience in network/system administration or a similar IT support role.
• Strong knowledge of Windows Server environments, Active Directory, VMware, and backup solutions such as Veeam.
• Experience with networking components, including switches, firewalls, VLANs, and Wi-Fi infrastructure.
• Familiarity with IT security best practices, intrusion detection/prevention, and disaster recovery planning.
• Knowledge of enterprise applications, cloud-based systems, and system automation tools.
• Excellent problem-solving and troubleshooting abilities.
• Strong communication skills with the ability to assist non-technical users effectively.
• Ability to work both independently and collaboratively in a team environment.

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