POSITION SUMMARY:

Plans and directs operations and sales activities for all branch banking offices; maintains existing and recommends new policies, procedures and objectives that are in line with the strategic plan of the Bank and ensures all regulatory compliance obligations are met. Directly oversees the training and development plans and directives for the branch staff. Responsible for sales goal tracking and alignment with other production divisions of the Bank including Residential Lending, Commercial Lending, Cash Management, Private Banking and Investment Services.

EDUCATION & EXPERIENCE:

• Bachelor’s Degree
• 10 years of banking experience with at least 5 management; experience managing multiple branches preferred
• Extensive working knowledge of financial institution operating procedures including technical operations of core systems and digital banking software
• Extensive knowledge of banking regulations (Federal and State) 
• Excellent communication skills, written and verbal including the ability to create reporting and written communications through the use of Microsoft Word, Excel, Powerpoint and Outlook
• Demonstrated abilities to develop and lead a team 
• Demonstrated ability to implement policies and procedures to minimize variability and risk while also achieving or exceeding growth goals

MAJOR DUTIES & RESPONSIBILITIES:

• Oversee the implementation of internal performance objectives for regions including branch office staffing, deposits growth by accounts and dollars outstanding, loan referrals and product knowledge and quality of self-audit programs and reports
• Administer branch administration functions, ensuring compliance to the organization’s policy, legal and government rules and regulations by establishing, monitoring and maintaining policies and procedures including the oversight of the Branch Administrative Coordinator to support this objective
• Represent the financial institution to the community though good customer relations
• Direct Regional Managers to ensure prompt, accurate and dependable customer service in all branches; this includes assisting with the coordination of staff for holidays, tax collection periods, vacations and unanticipated shortages
• Work with the Human Resources Department during the interviewing process for branch personnel
• Participate in Senior Management Committee meetings
• Participate in all Regional Business Development Meetings
• Conducts performance evaluations for all direct reports and works with other reviewers to insure uniformity in performance evaluation standards in the branches
• Work with the Chief Administrative Officer to maintain and modify as appropriate the Quarterly Branch Incentive Plan
• Coach and develop direct reports and works with other members of management to identify and develop high performing staff for succession planning and growth
• Work with other departments to develop and implement cross departmental training programs, sales and marketing strategies, compliance activities and customer service related cooperation to maintain high Bank efficiency and strong employee morale throughout the organization.
• Other duties as assigned

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

COMPLIANCE STATEMENTS:

EQUAL OPPORTUNITY AND AFFIRMATIVE ACTION EMPLOYER

Bank of Greene County is a federal contractor and an equal opportunity and affirmative action employer that provides equal employment opportunity in all employment-related matters, including hiring, training, promotion, compensation, benefits, transfers and other personnel actions, without regard to race (including traits historically associated with race), color, national origin, age, religion, sex, sexual orientation, gender identity or expression, the status of being transgender, disability, genetic information, predisposition and carrier status, military or veteran status, marital and familial status, the status of being a victim of domestic violence, employee’s or a dependent’s reproductive health decision making (including, but not limited to, a decision to use or access a particular drug, device or medical service), known relationship or association with any member of a protected class, and any other characteristic protected by applicable law.

BANK SECRECY ACT (BSA)

Before assuming any duties, each employee will be trained in the proper filing and logging procedures for large currency transactions and the sale of monetary instruments.

Each employee will immediately report suspicious currency transactions or activity to their immediate supervisor or the BSA Officer.

All employees will become familiar with how their customers handle their accounts and will report any transactions that are not within the normal activities of the customer.

The employee will be trained in compliance with the BSA, USA PATRIOT ACT and associated laws and regulations under the Bank’s Compliance Program as it pertains to his or her job functions.  Employees are expected to meet all compliance requirements as stated within the Bank’s BSA/AML/CIP/OFAC Program.  Failure to meet these compliance standards may adversely affect performance appraisals and may result in disciplinary action up to and including termination.  Employee’s compliance violations may result in termination, individual fines, and possible imprisonment.