Summary of Duties: Responsibilities include greeting patients, answering phones, and returning calls, scheduling surgeries, reserving surgeries at the facilities, handling all PAT orders, scheduling diagnostic testing, handling all insurance pre-certifications for surgeries and diagnostic testing.
Essential Functions:
- Completion of the surgery PAT form and any additional information pertaining to the surgery.
- Maintains Physicians’ surgery and clinic schedules.
- Handle insurance pre-certs/predeterminations as needed.
- Review surgery details with the patient and ensure consents are signed electronically with the patient on the same day.
- Enter surgery information into the EMR.
- Schedule any pre-operative testing needed for surgery with the patients.
- Answer phone calls promptly and return calls in a timely manner.
- Manage EMR desktop hourly.
- Ability to provide support with faxes, chart reports, and FMLA forms.
- Provides ENT clinic coverage as needed.
- Any other duties as assigned by Clinical Lead &/or Clinical Manager.
If you are a highly motivated individual with a passion for providing excellent patient care, we encourage you to apply for the Surgery Administrative Float position. We offer a competitive salary and benefits package, as well as opportunities for growth and advancement within our organization.
Looking for a better work/life balance? Our career opportunities have Monday-Fridays work schedules.
Competitive Pay & Benefits: Med/Dental/Vision, Paid Personal Time, Paid Holidays, 401K, Paid STD/LTD/Life
PM20
- Excellent oral and written communication skills required.
- Knowledge of AthenaHealth (formerly GE-Centricity) practice management software and EHR packages.
- Knowledge of Microsoft Office software required.
- Ability to establish and maintain effective working relationships with Physicians and all co-workers.
- Qualified applicant should have at least 1 year experience in a medical office environment.
- Adheres to all HIPAA privacy and security regulations and guidelines.
- Must be aware of and comply with all OSHA standards and guidelines
Education: High School Diploma or GED required.
Work Availability: Mondays – Fridays | 7:30am – 4:30pm | Occasional overtime and travel may be required (Bethel & Delaware)