Position: Externship Specialist

Classification: Full-Time, Non-Exempt

Reports to: Director, Experiential Learning

Date: March 2025

MISSION: Futuro Health launched in 2020 to address the critical shortage of workers in the healthcare sector. Our nonprofit mission is to improve the health and wealth of communities by growing the largest network of allied healthcare workers in the nation. Initially funded by a significant investment from Kaiser Permanente through a collective bargaining agreement with SEIU-UHW, Futuro Health has since grown to include a portfolio of funders, grants, and contracts in support of our life changing work. Every year, thousands of diverse adults become Futuro Health Scholars and pursue training to earn their credentials for a wide array of in-demand allied healthcare roles. What sets Futuro Health apart is our comprehensive approach to supporting Futuro Health Scholars throughout their education journey and our deep expertise in the healthcare sector. We address the healthcare workforce shortage by personalizing education journeys for diverse adults to enter allied healthcare careers at low or no-cost. More on Futuro Health can be found at www.FuturoHealth.org.

OUR VALUES

• We keep Scholars, communities, and equity at the center of our work.
• We design solutions that are agile, inclusive, and scalable.
• We earn and maintain trust through collaboration and accountability.
• We pave the way with leading-edge practices.
• We use data science to inform continuous improvement.
• We look toward the future and embrace new opportunities.

Why Should You Join Futuro Health: Do you seek to change lives for the better? Do you want a role in a nonprofit focused on designing solutions and bringing direct services to make a difference to Scholars, communities, and the nation? Have you shown grit when it comes to taking on challenges and pushing forward to resolution? Our team of talents share a commitment to Futuro Health’s nonprofit mission. We celebrate the opportunity to transform lives through our purpose-driven work. We bring our skillsets, a can-do attitude, and a collaborative approach to our everyday work of forging workforce development models that apply best practices. We know it takes collective effort to design adult-friendly, inclusive, agile, and scalable solutions that meet the big challenges of the day -- ranging from worker shortages, social and economic mobility, to equity in care. If these qualities speak to you, apply to become part of the Futuro Health team.

Position Summary: As an Externship Specialist, you will work closely with Futuro Health Scholars to provide personalized externship to employment coaching and support services to help scholars secure and excel in employment opportunities and externship placement. This role involves developing individualized externship to employment plans, conducting workforce readiness training, and providing weekly workshops related to externship to employment skills for scholars. This role will also track employment data at various points during and post the scholar journey. This role collaborates with the Director, Experiential Learning and Clinical Externship Sourcing Specialists (CESS) to favorably impact the employment portion of the scholar pathway for Futuro Health programs, the transition from externship to employment, and follow-up post-employment.

Essential Job Functions

• Develops and maintains relationships with healthcare partners.
• Identifies areas for potential employment, advanced training, and other placement opportunities for all graduating scholars.
• Maintains liaisons with Scholars.
• Identifies scholars no longer employed or in school and ensures another reconnection with a placement agency.
• Conducts mock interviews with scholars entering the E2E Transition Phase and provides further focus on interview techniques.
• Creates and maintains a caseload of active scholars and maintains weekly contact by telephone, email, social media, for all not placed scholars and completes documentation of such.
• Maintains monthly contact and documentation with all placed scholars.
• Maintain an online shared file folder for each scholar on caseload and ensure all information is accurate and current.
• Conduct exit interview with all separating scholars.
• Initiates contact with former enrollee scholars to conduct surveys.
• Engage in conversations on externship to employment developments to ensure up to date employer feedback included in scholar interactions.
• Engage in conferences, workshops, and professional development exercises to improve your understanding of and proficiency with clinical externship preparation and interviewing skills.

Qualifications:

• 3 years of experience in career services or related field.
• Must have healthcare experience.
• Able to track data with analysis for reporting of trends and opportunities.
• Ability to always maintain confidentiality abiding by FERPA and HIPAA when handling sensitive/confidential information, issues, and requests.
• Proactive, possess drive and commitment towards standard and performance for self-development.
• Exhibit capacity to decipher verbal cues and offer interventions to promote a positive experience.
• Experience building community and social networks.
• Knowledge of principles and methods of adult education and active teaching strategies.
• Skill in executing responsibilities promptly, meticulously, and professionally, while demonstrating initiative and creativity.
• Skill in communicating effectively and professionally with emotional intelligence.
• Excellent written and verbal communication skills, including composing business correspondence and editing, and using correct spelling, punctuation, and grammar.
• Demonstrated experience with computer software (Microsoft Word, Excel, PowerPoint, and Outlook) and office equipment.
• Knowledge of database management, and creating, contributing to, and maintaining records.

Education: High School Diploma or GED or equivalent.

Supervisory Responsibility: This role does not have supervisory responsibility over staff.

Work Environment/Travel: This is a remote role. Travel will also be required to attend meetings, conferences, and intermittent Division meetings.

Physical Demands: Able to sit, stand, and type for prolonged periods of time. Ability to work irregular hours including after hours and weekends although this will be infrequent. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position Type: This position is full-time, non-exempt. Hours may include weekends, nights, and holidays.

Equal Opportunity: Futuro Health is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Applicants must be authorized to work within the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time.