This position is responsible for assisting in the operation of a department. An individual in this position will be expected to perform additional job-related responsibilities and duties throughout the facility as assigned and/or necessary.

Essential Functions

An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.

• Proficient with Google Suite applications including Gmail, Docs and Sheets
• Communicate effectively in person or by using telecommunications with our clients and fellow co-workers and generally enjoy working with a diverse clientele
• Strong interpersonal, written and verbal communication skills required
• Ability to multitask and work autonomously within established procedures and practices with limited supervision, set priorities, meet deadlines, work under pressure and adjust to change
• Strong decision-making, organizational and problem-solving skills
• Provide support to our company and employees, assisting in daily office needs and managing our company’s general administrative activities
• Performs routine bookkeeping functions
• Data Entry
• Organize and schedule appointments
• Plan meetings and take detailed minutes
• Write and distribute email, correspondence memos, letters, faxes and forms
• Assist in the preparation of regularly scheduled reports
• Order office supplies
• Act as the in-office point of contact for the Administrative Team
• Proven experience as an administrative assistant or office admin assistant
• Knowledge of office management systems and procedures
• Working knowledge of office equipment, like printers and fax machines
• Excellent time management skills and the ability to prioritize work
• Attention to detail and problem-solving skills

Core Competencies

An individual must be proficient in each of the competencies listed below to successfully perform the responsibilities of this position.

Personnel:

• Follows applicable laws and regulations for handling sensitive and confidential files and information. 
• Reports any issues or concerns immediately to their direct supervisor or HR manager.

Training:

• Follows all training documents and schedules.

Judgment: Makes effective choices

• Uses policies, procedures, and/or guides to make good ethical choices. 
• Uses data and facts to make day to day decisions and involves others as needed. 
• Recognizes what might be a problem and informs those who can correct it.

Client centered: Serve the Client

• Shows care and concern when serving our clients and their needs. 
• Asks questions in order to understand their needs. 
• Uses policies and information in order to exceed the Client’s expectations.
• Finds the right resources (people and/or tools) at the right time in order to resolve any requests.

Execution and Results: Get results

• Ensure work is done thoroughly and correctly focusing on top priority tasks which are established by manager first. 
• Makes a consistent effort to get results. 
• Acts with a sense of urgency to ensure deadlines are met. 
• Takes action to resolve problems so work can be completed in a timely manner.  
• Planning and Improvement: Plan for and improve work- 
• Accepts responsibility and meets expectations for own work. 
• Identifies steps needed in order to carry out work required.

Influence and Communicate: 

• Listens to others and ask questions about what is needed. 
• Communicates in a respectful and professional manner.

Ethics and Compliance:

• Follows all company policies and procedures. 
• Shows integrity and ethical behavior in all work situations

Education and Training:

• High School Diploma  
• 2-5 years related experience; or equivalent combination of education and experience

Adaptability:

• Adapts to changing work demands. 
• Stays focused on own work when faced with challenges and/or difficulties. 
• Stays open to and learns from feedback.

Physical Activities

The following physical activities are necessary to perform one or more of the essential functions of this position.

• Moves, lifts, carries supplies weighing less than 20 pounds without assistance.
• Creates documents, reports, etc. using a writing instrument or computer. 
• Ability to enter and locate information on a computer.
• Visually verifies and/or reads information. 
• Sits for an extended period of time.
• Must be physically present in the office as the needs of the business dictates.