Front Desk - Treatment Coordinator
Job Type
Full-time
Description

Verber Dental Group is a well-established local dental health system dedicated to providing exceptional dental care to South Central Pennsylvania. With a focus on patient comfort and satisfaction, we offer a comprehensive range of dental services throughout the offices in the group in a warm and welcoming environment. 


We are seeking a Front Desk Treatment Coordinator to join our team at Fox Dental located in Lemoyne. This vital role involves managing patient interactions, scheduling appointments, and performing administrative duties, all while ensuring a welcoming and efficient experience for our patients. Be the welcoming face of our office, greeting patients with a warm smile upon their arrival and ensuring they leave with a positive experience at the end of their visit. 


Qualified individuals should be able to perform the following duties with or without reasonable accommodation: 


Patient Interaction

  • Greet and check-in/out patients and office guests with a friendly, professional demeanor.
  • Answer multi-line phones, promptly handle voice messages, and direct calls to the appropriate staff.
  • Verify patient and insurance information with high attention to detail and accuracy.

Appointment Management

  • Schedule patient appointments accurately and efficiently, ensuring optimal timing and resource allocation.
  • Collect insurance co-pays, patient expenses, and past-due balances with accuracy and professionalism.

Administrative Duties

  • Compile financial reports as needed to support practice operations.
  • Retrieve, distribute, and manage incoming faxes and communications.
  • Maintain patient confidentiality and adhere to HIPAA compliance guidelines.

General Office Maintenance

  • Ensure cleanliness and organization of the front desk and waiting room areas for a professional and welcoming environment.
  • Receive and route documents, such as lab results and clinical correspondence, promptly and efficiently.

Other Duties

  • Perform any additional duties as instructed by the Practice Administrator to support the overall efficiency of the office.

What We Offer: At Verber Dental Group, we strive to create a supportive environment where you thrive. That’s why we provide a comprehensive benefits package that goes above and beyond, including:

  • Medical and Vision Insurance
  • In-house Dental Coverage with $0 Premium
  • 401(k) Plan with Generous Company Match
  • Paid Time Off + Paid Holidays
  • Quarterly Bonus Potential
  • Life and Disability Insurance Options
  • CE Reimbursements and Long-Term Growth Opportunities!
  • Monthly Employee Engagement Activities….and MUCH more! 
Requirements

 Requirements: 

  • Exceptional customer service, organizational, and communication skills.
  • Strong multitasking ability with high attention to detail.
  • Self-motivated and proactive, with the ability to work independently and as part of a team.
  • Ability to thrive in fast-paced, high-pressure environments and meet deadlines.
  • Strong problem-solving skills with effective resolution implementation.
  • Proficient in computer skills and able to learn new software.
  • Compliance with OSHA, HIPAA, and Infection Control procedures.
  • Child Abuse Clearance, Criminal Background Check, and FBI Fingerprinting as required.

Be part of something special at Verber Dental Group. Apply now to join a team that values collaboration, growth, and excellent patient care!  


Learn more at:  

www.foxdentalltd.com

www.verberdentalgroup.com  

Salary Description
$18.50-$22.00/hour