SUMMARY:  Reporting directly to the CIO you will play a key leadership role in supporting and driving all IT projects and initiatives within Industrial Service Group (ISG), and its operating business entities.  This role will design, develop, and manage all cross functional deliverables and stakeholder commitments required to support and maintain the IT systems including current ERP and IT systems as well as enabling and facilitating a new ERPs and technology platforms for the company. This is a critical role responsible for delivering the company’s technology roadmap, providing technical support, evaluating the current support model, and ensuring the delivery of IT capabilities.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES:

• You will lead the efficient operation and maintenance of all computer systems, data, and voice communications activities for all business entities 
• Develops and executes short term and long-term strategic information technology and      operational plans that meet the needs for information systems, processes, and solutions  
• Ensure all critical systems are available twenty-four (24) hours per day and serve as a single point of contact for internal applications, network, hardware, mobile and troubleshoot issues
• Establish and maintain user procedures and hardware familiarization for all systems
• Responsible for management of IT Projects related to migrating from on-premise server architecture to hybrid or cloud based
• Assist in the selection and implementation of a new ERP system
• Provide administration services, including contribution to the creation of technology capital and operating budgets
• Provide Systems Administration, including maintaining user/group accounts, user configuration, trouble-shooting access problems and completion of on-site documentation 
• Assist in Server infrastructure management, performance monitoring, Operating System upgrades and troubleshooting
• Provide system support services 
• Manage the Security Posture of the organization
• Implement new cyber security policies to prevent, monitor and react to potential network intrusions
• Assist in the coordination of new acquisitions and major projects
• Assist in management of third-party vendors

Desired skills and knowledge:

• Experience in smaller companies with small IT business entities. 
• Experience with onboarding of new acquisitions.
• Experience with new ERP implementations, experience in NetSuite a plus.
• Experience with modern cyber-security measures and tools that protect company IP and sensitive data. 
• Experience with consolidating and optimizing IT infrastructure, procedures, and policies. 
• Experience with management of third-party vendors. 
• Experience developing and strengthening disaster recovery plans in a similar environment.
• Strong business acumen, hands-on and “can-do” attitude. 

Required Education/Experience: 

• Bachelor’s degree in IT, Computer Science, or other relevant technical discipline from an accredited university. 
• At least five (5) years of experience as an IT leader.
• Possess a strategic mind-set to develop a forward-thinking, industry-leading IT vison coupled with an executable roadmap to achieve it. 
• Willingness and ability to lead from the front, jumping in and executing work alongside employees when needed.
• Proven IT project management skills in a dynamic environment.
• Strong understanding of current IT trends and technologies.