Vantaca’s vision is big. We are the leading community management performance software that enables owners and operators, community management teams, and boards and associations to improve business performance. We have over 5 million homeowners on our software and we’re growing fast but responsibly. More than just accounting and management software, Vantaca is business operating software that helps increase revenue, efficiency, flexibility, and control via a modern cloud architecture with a single-platform design that adapts to 100% of business processes, has proactive reporting, and can integrate with the software and banking partners of choice. Vantaca is focused exclusively on community management and is the trusted and proven technology leader in the community association management industry. Our AI-driven, modern platform empowers management companies to streamline operations, improve financial transparency, and deliver an elevated experience to homeowners and boards.

We are a winning team that believes in working together to make big ideas happen. We are a collaborative and visionary group that holds ourselves accountable for our results. Our ability to be nurturing and agile allows us to adapt to change and support each other through any challenges that come our way. We are customer-centric, meaning that we put our customers' needs and preferences at the heart of our work. We are authentic game changers that are building something cool and people like it here. As we continue to drive industry innovation, we are looking for a strategic and hands-on Senior Manager of Product & Customer Marketing to join our growing team.

Role Overview

Reporting to the Chief Revenue Officer, this role is critical to accelerating the positive momentum of the broader sales organization while enabling the business as a whole to rapidly grow. This is an analytical, process, strategy and leadership focused sales role that involves reporting on recent results, ensuring current processes are followed, evolving processes as the needs of the business evolve, and coaching / developing Account Executives to ensure that monthly and quarterly sales targets are achieved. 

Accountability Key Initiatives

• Lead, manage & continue to train AE's in value-based sales/buyer process
• Understand value of Vantaca solutions to prospect problems or opportunities
• Provide guidance in closing deals
• Monitor implementation, customer adoption/success

Success Metrics

• Closed won volume 
• Percentage of reps at 80% of quota 
• Close rate = 40% 
• Cycle times = 60 days

Key Responsibilities

• Create, maintain and monitor various sources of data and discuss trends from reports with CRO 
• Constantly work closely with Account Executives to ensure they are following all existing processes as created 
• Ensure Account Executives are recording all calls, emails, meetings and tasks in our CRM, HubSpot, as laid out in the Sales Playbook and Sales Process 
• Consider the effectiveness of current processes, improve the processes where needed and effectively introduce the change to the broader sales organization 
• Work closely with Account Executives to remove blockers / enable them so that as a team we hit our monthly and quarterly targets
• Think holistically about the biggest blockers that are preventing us from selling more as a company and work with internal stakeholders to remove those blockers  

• This role requires previous experience effectively managing sales teams to ensure monthly, quarterly and annual targets are hit  
• Comfort working with prospects ranging from $50k in ARR to $300k in ARR 
• The ability to analyze reports and determine change required based on the results of the reports 
• The ability to effectively communicate and manage change amongst a team  
• The work ethic required to accommodate calls / emails at all hours of the night and weekend 
• The will to do whatever is needed to hit sales targets 
• Experience in the B2B SaaS (PropTech, Fintech or HOA experience highly desired) 

Leadership Competencies

• Strategic Vision & Brand Thinking
• Creative Excellence & Innovation
• Cross-Functional Collaboration
• Team Leadership & Development
• Project Management & Execution
• Business Acumen & Results Orientation

Travel Expectations

• Up to 50%

Supervision Responsibility

• Direct supervision AE's

Our Value Prop to Employees

• Our eNPS is +62! (Google it, that is great)
• Benefits: Medical, Dental, and Vision kick in day one
• Unlimited PTO (with a requirement for employees to take a minimum of one continuous week per year)
• 401K with Company Match
• Remote Flexible - come to the office when needed
• Great parental leave benefits
• Named on Inc 5000 list of America’s Fastest Growing Private Companies (2021, 2022 and 2023)
• Named on Inc 5000 Vet 100 Private Companies list multiple years in a row
• 2021 Winner of Coastal Entrepreneur Award, Technology Category
• Active employee-led Culture Committee
• Ongoing industry and professional development trainings available to all employees
• Multiple leaders on the executive committee recognized as 40 under 40 recipients for contributions to business and community
• We’re playing offense to win! Our product market fit and our world-class employees make us the leader in our space
• We’re building something cool and people like it here

We receive many resumes for our open positions and each one is reviewed by a human being on our recruiting team. We will compare your background with the qualifications and requirements for the position. If you are selected for an interview you will receive an e-mail from someone on our recruiting team with an @vantaca.com email address. It may take some time for us to review all of the applications so give us some time to respond. We appreciate your interest in this role.

Although we do business around the US, we call North Carolina home. NC was just ranked the #1 state for business in 2022 and 2023 by CNBC and we believe it! The state, and in particular the Wilmington area, is a great place to live and do work. Wilmington, where Vantaca is headquartered, really has something for everyone. Historic Downtown Wilmington runs along the Cape Fear River and offers dozens of shops, restaurants and live entertainment opportunities. If you want to spend some time outdoors, get some sun or go surfing or fishing, you can pick a spot along one of our beautiful beaches. Explore info about where we’re headquartered at www.nccareercoast.com