We are seeking an experienced and creative Communications Coordinator to join our dedicated team. This role is instrumental in shaping the organization’s voice and ensuring consistent, engaging, and impactful communication with approximately 4,500 supporters. The Communications Coordinator will lead all aspects of our newsletters, appeals, social presence, web updates, and messaging, ensuring alignment with the organization’s mission and goals.

The ideal candidate is a skilled writer and editor with expertise in both print and digital media. They will oversee messaging, approve social media posts, and collaborate with printers and other vendors to ensure high-quality, timely delivery of materials. This role works closely with the Development Director, Grant Writer, Gift Processor, and Volunteer Manager as well as other team members to amplify the organization’s impact.

Key Responsibilities:

Content Creation and Management: (40% of effort)

• Lead the development, writing, and editing of newsletters, appeals, and other print and digital communications.
• Approve social media posts to maintain brand consistency and quality.
• Collect and incorporate patient stories to illustrate the organization’s impact and connect with supporters on a personal level.
• Manage and update web content to ensure accurate and timely messaging.
• Develop and produce the organization’s annual report, ensuring it highlights key achievements and financial transparency.
• Cultivate and maintain media contacts and distribution lists.

Editing and Collaboration: (20% of effort)

• Review and edit content submitted by team members, ensuring alignment with organizational messaging and goals.
• Work collaboratively with the Director and other staff to develop strategic messaging.
• Point person for gathering, analyzing and maintaining organizational statistics for use in reports, grants and other communications.
• Point person for media inquiries and interview requests.

Strategic Messaging: (20% of effort)

• Develop and refine messaging strategies to effectively engage supporters and amplify the organization’s mission.
• Ensure consistency in tone, voice, and branding across all platforms and materials.
• Balance print and digital communication strategies to maximize impact and reach.
• Monitor and analyze the performance of communications to identify areas for improvement.
• Track policy (local, federal) that may impact Christ House for the leadership team.
• Support and execute crises communication messaging, per Christ House policy.

Vendor and Production Coordination: (5% of effort)

• Coordinate with printers, mail houses, and other vendors to produce and deliver print materials, including newsletters and appeals.
• Manage production schedules to ensure timely delivery of all communications.

Event Coordination and Donor Engagement (5% of effort)

• Plan and coordinate guided tours of Christ House, open houses, and donor appreciation events.
• Develop event-related materials, including invitations, signage, and follow-up communications.
• Support the planning and execution of the annual gala, including managing communications, guest engagement, and logistics.
• Collaborate with development and program staff to ensure events align with organizational goals and messaging.

Team Collaboration: (10% of effort)

• Work closely with the Director and other team members to align communication, branding and marketing with strategic goals.
• Provide regular updates on supporter engagement with content and progress on communication plans.
• Point person for gathering and disseminating information as per the Crisis Communications Policy.
• Actively support fundraising and community engagement events and programs.
• Contribute to a positive work culture by supporting the organization’s mission and collaborating with colleagues across departments.

• Bachelor’s degree in communications, marketing, journalism, or a related field.
• A minimum of 5 years of experience in communications, with demonstrated expertise in writing, editing, and strategic messaging.
• Proficiency in print and digital media production, including coordinating with vendors and managing production timelines.
• Strong writing and editing skills, with a keen eye for detail and consistency.
• Experience with web content management systems and social media platforms.
• Ability to work independently and collaboratively in a team environment.
• Excellent organizational and time-management skills.
• Passion for the organization’s mission and a commitment to its success.