S&S Firestone, Inc. is looking for a detail-oriented and proactive National Accounts Specialist to join our Home Office team in Lexington, KY. This role will handle a high volume of data entry across multiple vendor portals and our accounting software. You will provide excellent customer service to our strategic clients, ensuring accuracy, clear communication, and timely issue resolution.
If you have experience in sales support, accounting, or data entry, we would love to hear from you!
Key Responsibilities:
- Process hundreds of transactions daily through various vendor portals
- Enter National Account information into the Accounts Payable system daily
- Print, organize, and distribute a large volume of paperwork daily
- Review and resolve vendor exceptions, identifying and addressing issues promptly
- Generate biweekly Government Sales reports to identify sales that require claims to be filed
- Maintain a log of Ultimate Purchaser Certificates for government agency transactions
- Reconcile National Accounts Receivables
- Provide Accurate, clear, and timely customer service to both internal and external clients, primarily through email (75% of the time) with phone support for the remaining
- Directly reports to the Credit Manager - on-site, in office, daily
- Works closely with a team of 2 National Accounts Specialists (within an overall accounting team of 13)
- Regular interaction with the accounting team, customers, and sales teams
We Offer:
- $18.00 – 20.00 per hour, based on experience
- Full-time, permanent position, with weekly pay
- Health Benefits: Medical, Dental Vision, Life insurance, and more
- Health savings account
- 401K with Company Match
- Paid Vacation & Holidays
- Employee assistance program
- Employee discounts
- An Equal Opportunity Employer
- Drug-Free Workplace
About S&S Tire: S&S Firestone, Inc, headquartered in Lexington, KY, has grown to one of the largest independent tire dealerships in the country. S&S currently operates 18 full-service commercial locations, 12 wholesale distribution centers, and 3 Bandag retread facilities across 10 Southeastern states. The company employs more than 550 people and operates a fleet of over 300 service and delivery vehicles. In 2019, S&S Tire celebrated its 45th year in business and has consistently been recognized by both Modern Tire Dealer and Tire Business magazines as a leader in the industry. To see more about S&S Tire visit their website at www.sstire.com.Job Type: Full-time
Qualifications & Skills:
- High School Diploma or GED
- 1-2 years of relevant data entry experience in sales support, accounting, or related fields
- Proficiency with Microsoft Office Suite (Excel, Word, Outlook)
- Experience with accounting systems
- Experience with vendor portals is a plus
- Strong verbal and written communication skills, with the ability to manage customer inquiries and issues via email and phone
- Excellent organizational skills with the ability to prioritize and manage multiple tasks in a fast-paced environment
- Detail-oriented with a strong focus on accuracy
- Strong customer service skills with a proactive approach to issue resolution
Physical Demands:
The role requires frequent standing, walking, stooping, bending, reaching, lifting, and pushing. Specific vision abilities required for this position include the ability to read both handwritten and typed materials. The employee must be able to focus on tasks for extended periods of time.