Network Administrator –  (Microsoft Focus) 

Location: Ontario-based, working EST hours
Department: Technology 

Reports to: Director, Information Technology and Security 

About Guideline.ai 

At Guideline.ai, we’re defining the future of advertising. By harnessing data transparency and advanced tools, we empower marketers to make smarter, faster, and more profitable decisions. We work with the world’s top brands, agencies, and media owners to transform media buying and selling into a more intelligent, efficient experience.
 
If you’re ready to be part of a high-growth company at the cutting edge of data, AI, and media, we’d love to meet you. 

About the Role 

The O365 Administrator will be a hands-on member of the Information Technology team who will provide support and management of M365 platform. This role is responsible for implementing, monitoring and consolidating our multi-domain footprint. This consists of Office 365/Microsoft 365 security suite/Azure/Entra SSO/InTune as well as overall workstation and server domain relationships. The administrator will also be responsible for managing the day-to-day operations of Office 365 within their organization. This may include things like adding new users, creating groups, setting permissions, troubleshooting issues, etc. 

Responsibilities 

• Develop a plan to consolidate multiple Active Directory domains into a single domain footprint. 
• Manage Microsoft 365 security administration and reporting. 
• Perform application maintenance, e.g., system parameters, user permissions, group policies, etc. 
• Provide system support and maintain uptime as defined within the IT acceptable standards 
• Develop, maintain and update Microsoft 365 governance documentation 
• Serve as a point of contact regarding new requests related to Microsoft applications and solutions to meet business needs 
• Support and administer the operations of all Microsoft-based infrastructures as well as projects based on that infrastructure 
• Provide IT leadership, engineering consulting support and oversight for all areas of Microsoft related technologies, including Microsoft 365 and associated technology including best practices, security, and configuration 
• Plan for and arrange changes, upgrades, data migration, or downtime as necessary and proactively communicate them within our organization 

Compensation & Benefits 

We offer competitive compensation based on experience, education, and skill level. Full-time employees also receive:
- Health, dental, life, and disability insurance
- RRSP with company match
- Paid time off and parental leave
- Teledoc Health services
- Employee recognition and referral bonuses 

Diversity & Inclusion 

At Guideline.ai, we believe diverse teams build better products and stronger companies. We’re proud to be an equal opportunity employer and encourage applications from people of all backgrounds, experiences, and perspectives. 

• 5+ years of experience in Windows System Administration 
• 5+ years of experience in Network Administration 
• 3+ years of experience managing Office 365 environments 
• Familiarity with security and compliance features in Office 365. 
• Excellent problem-solving and troubleshooting skills. 
• Strong communication and interpersonal skills. 
• Expert knowledge of networking and Active Directory in a multi-domain network. 
• Certifications for Microsoft 365 a plus