Job Description

Position Title: Laundry Attendant

Reports To: Executive Housekeeper and/or Housekeeping Supervisor 

Below are the Core Responsibilities that make up the priority functions and most important responsibilities of this position. These Core Responsibilities are divided into two categories, Job Function and Professionalism and Style Expectations. 

Following the Core Responsibilities is a Physical Requirements category that is also expected of all positions within StepStone Hospitality, Inc.

Each responsibility of this position is assigned a weight that indicates the percentage of the overall job it represents. For performance appraisal purposes, the Core Responsibilities (what the job is; the substance of the job) account for 90% of the overall appraisal score. The other 10% is based on the Professionalism and Style category (how the individual goes about doing the job).

1. Administration

· Load articles into washer and make   sure correct code is entered into machines.

· Wash clothes according to StepStone   and hotel standards.

· Sort dried articles based on item   type and check for stains and damage

· Fold and place items in appropriate   storage racks.

· Soak contaminated articles in   neutralizer solution in vat to precondition for washing.

· Use bio-red bags for contaminated   articles when they are found

· Soak articles according to procedure   in bleach.

· Pretreat stains with special   solutions using safety precautions and proper procedures.

· Check and clean all filters on   washers and driers every two hours.

· Deliver the linen to the closets as   needed

· Make rounds to pull dirty linen from   the housekeeping carts as needed

· Assist with monthly linen inventory

2. Support

· Must have a knowledge of the English   language to effectively communicate with guests, associates, and vendors.

· Ability to accurately report   information. 

· Ability to scrupulously follow all StepStone   and hotel policies and procedures.

· Attend required meetings.

3. Personal Effectiveness

· Projects and assignments are   completed thoroughly, professionally, and with care.

· Adjusts to high-pressure conditions   and is open to change.

· Assumes responsibility for personal   growth and development.

· Conducts him\herself (acts and   dresses) professionally at all times; sets standards for all associates.

4. Communication

· Understands and communicates the StepStone   Mission and Core values. 

· Expresses ideas and conveys   information clearly, effectively, and professionally.

· Actively listens to others.

· Conveys company information,   decision, or problems to appropriate parties on a timely basis.

· Works to resolve disagreements and   is respectful of peers and co-workers.

Physical   Requirements

5. These are required of every associate.

· Minimum lifting of 20 pounds.

· Pushing, bending, stooping, upward   reaching, manual dexterity.

· Hearing, writing, typing.

· Minimum pulling of 20 pounds.

· Other duties may be assigned.

Additional responsibilities specific to you   are:

· Must have a comprehensive knowledge   of all hotel departments and functions.

· Must have good mathematical skills.

· High school education   preferred. Relevant training and   experience required. 

· Additional language ability   preferred.