Summary

Our Outside Sales Representative will drive sales (new accounts) in an assigned area by visiting prospective customers to introduce new products and packages and drive sales in a fast-paced results-driven environment. They are responsible for establishing and maintaining good relationships with customers based on their assigned territory. They must build trust and act as support for prospects, ensuring they lead to potential future sales.

Essential Duties and Responsibilities

1. Responsible for achieving sales goals and executing sales plans, both volume and profit, within assigned sales territory. 
2. Responsible for securing and maintaining the distribution of products and maintaining effective agreements. 
3. Has direct one-to-one communication with customers, both present and prospective. 
4. Field promotion work and developing new accounts. 
5. Demonstrates products and provides assistance in the best application of products. 
6. Contacts prospects and explains features and merits of products offered, utilizing persuasive sales techniques. 
7. Analyzes records of present and past sales, trends, and costs, estimated and realized revenue, administrative commitments, and obligations incurred. 
8. Interprets accounts, trends, and records to management. 
9. Responsible for closing the sales transaction. 
10. Service accounts and manages the relationship 
11. Negotiate prices or terms of sales or service agreements.
12. Prepare and submit sales contracts for orders.
13. Visit establishments to evaluate needs or to promote product or service sales.
14. Maintain customer records, using automated systems.
15. Answer customers' questions about products, prices, availability, or credit terms.
16. Quote prices, credit terms, or other bid specifications.
17. Contact new or existing customers to discuss how specific products or services can meet their needs.
18. Emphasize product features based on analyses of customers' needs and on the technical knowledge of product capabilities and limitations.
19. Compute customer's installation or production costs and estimate savings from new services, products, or equipment.
20. Select or assist customers in selecting products based on customer needs, product specifications, and applicable regulations.
21. Communicate in a professional, respectful, and courteous manner with all employees, customers, management, and others with whom we may work. Contribute to a successful workgroup and foster a team-oriented culture through positive interactions, active listening, meaningful collaborations, high employee engagement, and the constructive exchange of ideas designed to meet or exceed the organization’s strategic goals.
22. Complete special projects and other duties as assigned to meet team, department, and Company goals while actively demonstrating accountability and responsibility for achieving desired outcomes and measurable results.
23. Other duties as assigned

Location may be based out of:

• Spokane Valley, WA
• Vancouver, WA
• Kent, WA
• Boise, ID

Qualifications

1. Outside sales representatives should have a Bachelor’s degree in marketing, business, economics, communications, and/or any equivalent education that demonstrates expertise in customer engagement.
2. Having a well-developed phone presence and a high comfort level in initiating conversations is essential to fulfilling the daily duties of an outside sales representative. Aside from a social and positive personality, outside sales representatives must be self-starters and proactive problem solvers, since not every day is the same and the workplace setting is constantly changing.
3. Strong interpersonal skills
4. Self-starter
5. Detail-orientated
6. Willing to work independently
7. Always team focused

Physical Work/Environment Requirements

1. Work is performed in an office environment (constant 67-100%) and requires occasional (11-33%) movement into a manufacturing warehouse environment.

Physical Demand

• Sitting: Constant 67-100% - Sit on adjustable computer chair at desk (may stand)
• Standing: Occasional 11-33% - Intermittently stand on tile, carpet or cement floor
• Walking: Occasional 11-33% - Walk among workstations on tile, carpet or cement floor
• Heights/Ladders/Stairs: Seldom 0-10% - Use ladder to retrieve product from shelves
• Twisting at waist: Seldom 0-10% - Twist to lift product/documents
• Bending/Stooping: Seldom 0-10% - Alternate bend/stoop
• Squatting/Kneeling: Seldom 0-10% - Alternate squat/kneel 
• Crawling: Never 
• Reaching Out: Seldom 0-10% - Pick product from shelves and retrieve documents
• Talking/Hearing/Seeing: Constant 67-100% - Talk/hear/see people/English documents/instructions
• Working Above Shoulders: Seldom 0-10%
• Handling/Grasping: Constant 67-100% - Hold/grasp controls, hand tools, documents/products
• Fine Finger Manipulation: Constant 67-100% - Keyboard typing, writing, filing, controls on equipment 
• Foot Controls: Never
• Driving: Never
• Repetitive Motion: Constant 67-100% - Computer mouse use, keyboard typing
• Vibratory Tasks: Never
• Lifting 15 lbs.: Seldom 0-10% - Lift work documents and/or product
• Carrying 15 lbs.: Seldom 0-10% - Carry work documents and/or product
• Pushing/Pulling 15 lbs.: Seldom 0-10% - Push/pull product to load/unload, open/close file cabinet
• Comments: Alternate body movements may be used per employee discretion 

Reasonable Accommodation Notice

Reasonable accommodations may be made to enable individuals with disabilities to perform job functions, ask Manager.