Summary: Doula will focus on training, mentoring, educating, and supporting new and expectant mothers and their partners in the holistic experience of pregnancy, childbirth, and postpartum. In detail, the doula will be responsible for assisting clients in creating a birth plan, prenatal/postpartum education, being on call for those births, providing labor, birth, postpartum, and breastfeeding support. Services may take place in the office, through home visiting, and/or at a clinic or hospital. 

It is a PRN doula position to handle doula services on an as-needed basis. This position must be available to work on Fridays and some Saturdays. 

Position Responsibilities:

• *Provide prenatal and postpartum education to clients along with birth support and extended postpartum support as needed.
• *Maintain required documentation and records for each client/group and report weekly, monthly, and/or quarterly service counts as directed
• *Complete annual training to become a certified counselor in using online system and adhere to guiding principles
• *Ability to work flexible hours and be “on call” 24/7 to provide services to clients  
• *Data entry within 48 hours of service or the most up to date policy
• Keep current and evidenced based knowledge by attending continuing education opportunities
• Complete new client intakes on and off site as needed; home visiting or hospital/clinic, as needed
• Offer prenatal and postpartum support off site as needed; home visiting or hospital/clinic
• Identify clients with specific needs/concerns and provide appropriate referrals for social services.
• Check email and work phone daily.
• Attend, participate, and/or facilitate in staff meetings and other training offered by the program.
• Assist with coordination and/or facilitation of classes and other workshops, as needed
• Engage in community engagement activities, such as resource fairs and presentations.
• Must complete all required professional development assigned in a timely manner.
• Must be sensitive to the service population’s cultural and socioeconomic characteristics.
• Adhering to safety training and protocols on a daily basis and taking precautionary measures to ensure the safety and well-being of self and others.     
• Adhere to the Code of Conduct of the agency and the code of ethics and standards of doulas.
• Every employee is required to take a solution-oriented approach in their interactions and undertakings, and work as a team member that promotes collaboration and commitment to the Mission and Vision of the organization.
• Other duties as assigned by Doula Coordinator and Program Director to fulfill the goals and mission of San Antonio Birth Doulas and the needs of Catholic Charities. 

Competency

• Advocacy
• Customer Services 
• De- escalation
• Empathy
• Thorough

Minimum Qualifications: 

• Education
• Bachelor’s Degree preferred, or 2+ years related work experience.
• Must have attended credible doula training as well as an extensive background experience in birth and postpartum doula care with a minimum of 1 years’ experience or related experience

Experience

•  Minimum of 2 years’ experience in social work, education, or related field, to include excellent oral and written communication skills  
• Minimum of 1 years’ experience in general office duties with at least one year experience in best practices to client identifying information as required by HIPAA and Texas Medical Records Act, and
• Familiarity with concepts and philosophies such as informed consent, evidence-based practice, trauma-informed practice.

License and Credential

• Must have both birth and postpartum doula training, certification preferred
•  Must be at least 21 years of age
• Reliable transportation
• Valid driver license and clean driving record
•  Valid registration
•  Valid vehicle insurance

Minimum Knowledge, Skills, and Abilities: 

•  Ability to stay alert and awake for long periods of time, physically support and bear weight of a laboring person, and safely hold a baby for long periods of time. 
• Must pass annual background checks
• Excellent interpersonal skills
• Knowledge and ability to navigate Zoom, Microsoft Office 2010 or more recent productivity suite, including MS Word, MS Excel, and MS Outlook, MS Forms, TEAMS, SharePoint, GoogleSuite to include touch screen and “smart” devices
• Demonstrate knowledge of, and sensitivity to, the needs and interests of clients and their families
• Demonstrate organizational skills and ability to multitask
• Ability to maintain appropriate ethical boundaries and professional relationships with clients, doulas, and staff
• Understanding of the unique position and needs of a community-based doula program
• Bilingual preferred (English/Spanish)
• Extensive working knowledge of pregnancy and childbirth;
•  A solid grasp of evidence-based practices and informed consent;
• Must be detail oriented, organized, self-motivated, work well independently and on a team;
• Must have good written and verbal skills;
•  Must have good critical thinking and problem-solving skills.

Disclaimer:

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job description or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, etc.) ** This is a Grant funded position and salary is dependent on funding availability. Position can be eliminated at any time because of lack of funding to support this position.**

Catholic Charities is an Equal Opportunity Employer. To view this and other employment opportunities please visit our website at www.ccaosa.org. You must apply through our website and complete the application and upload your resume. No phone calls please. If you are chosen for an interview, you will be contacted.