Summary 

A Production Technician Team Lead of Masking is accountable for job setup, inspections, first article creation and development, as well as processing customer parts per customer requirements while maintaining quality inspections and meeting production rate requirements. This role supports the supervision of employees and trains personnel.

Key Accountabilities 

• Meet or exceed organizational goals for safety, quality, cost, and delivery 
• Knowledge expert on processes of services offered in the department
• Training new and existing employees to meet or exceed production requirements
• Ambassador for the organization’s attendance and performance policy 

Key Responsibilities 

People:

• Ensures company standards for safety, quality and customer satisfaction are met or exceeded
• Assist the Department Manager with leading, developing, directing, and coaching of employees 
• Effectively identify and address performance management issues as they arise with team. If the situation requires guidance, seek support from the Manager
• Writes and delivers performance reviews annually for the employees within the department
• Give recognition in a timely manner for good performance to employees
• Responsible for training employees, which includes techniques used on parts and processes to ensure rates and quality expectations are met 

Safety: 

• Performs safety walks and corrects issues identified 
• Maintaining housekeeping standards. Ensure production floor is tour ready by ensuring safety hazards are identified and corrected and area is neat and organized
• Follow proper safety procedures such as wearing Personal Protective Equipment including safety glasses, gloves, respirators or other as needed

Production:

• Responsible for being the backup to the Department Manager in their absence 
• Manages inventory of supplies as needed
• Perform the set up for jobs for team to minimize production down time throughout day
• Ensures all resources and tools are readily available at the start of each job for employees
• Performs hourly checkups with employees to ensure work is being completed timely, accurately and rates are being met
• Verifies with employees that they know and understand where they are on rates on a weekly basis and gives feedback on expectations for improvement 
• Supports scheduling, price approvals and quotes 
• Operate a forklift to move production and other necessary items
• Delegate jobs and print reports as needed to ensure production is being executed to meet customer needs
• Continuously monitor each step of production process to ensure quality of parts
• Communicate with other departments, as needed, to share needed information throughout workday
• Notify the Department Manager of any necessary maintenance repairs needed

Quality:

• Create and develop first articles from conception to final production
• Develop, finalize and update new and existing process cards
• Communicates with customers as needed
• Update production rates, identify gaps in rate discrepancies and address as needed 
• Reviews corrective actions for the department daily
• Visually inspects the work of the team to ensure quality standards are being met 
• Review and audit process cards for completeness and if errors are identified, ensure the errors are addressed
• Perform a quality & final sign off on job trackers verifying quality requirements have been successfully met

Qualities for Success

• Demonstrates Arrow Finishing Core Values
• High school diploma or GED equivalent
• Must be a Citizen of the United States of America or have a current Green Card
• General knowledge of department terminology
• Strong attention to detail to ensure safety and quality
• General computer skills and the ability to work with basic computer programs
• Ability to train and develop others to meet company goals and objectives
• Ability to operate a forklift throughout workday
• Ability to balance workload effectively and stay organized
• Ability to read and understand processes, procedures, and instructions
• Ability to work and collaborate with others respectfully and professionally
• Ability to be dependable and punctual, work overtime as needed

Physical Requirements

• Lift up to 30 lbs. regularly and up to 50 lbs. on occasion 
• Ability to use hand tools requiring using fine dexterity and precision 
• Standing, sitting, walking, stooping, and bending for 8 hours as the position requires
• Ability to withstand occasional odors 

We are proud to offer a comprehensive and competitive benefits package designed to support the health, well-being, and financial security of our employees and their families. At Arrow Finishing, our commitment to our team is rooted in our five core values of People, Excellence, Integrity, Communication, and Innovation.
Become part of a team where our values shape every action and decision. Experience a workplace dedicated to your growth, well-being, and success. Join Arrow Finishing and make a meaningful impact today!
Medical Benefits

• Medica Passport Choice Network
• Medica Elect Network
• Medica VantagePlus Network

Health Savings Account (HSA)

• Administered by Alerus: Save pre-tax money for medical expenses.
• Annual Company Contribution
• Wellness Incentives: Earn up to $75 per month for meeting wellness goals, up to $900 a year.

Dental & Vision Benefits

• Dental Insurance
  • Employer Paid 
• Voluntary Vision Insurance
  • Employee Paid 

  Income Protection

• Life Insurance: A basic life insurance policy is provided to employees at no cost in the amount of $50,000, with an option to purchase additional coverage.
• Short-term Disability Insurance: Coverage to protect your income during illness or injury for up to 12 weeks at 60% of your income, employee-paid. 
• Long-term Disability Insurance: Coverage to protect your income during illness or injury for the period following 12 weeks at 60% of your income, employer-paid.

Additional Voluntary Benefits

• Accident, Critical Illness, and Hospital Insurance: Supplemental coverage for unexpected events.
• Whole Life with Long-Term Care: Coverage that combines life insurance with long-term care benefits.
• Pet Insurance: Coverage for your furry family members.

Financial Security

• 401(K) Retirement Plan: Save for your future with company match contributions. Arrow Finishing contributes to a Safe Harbor match of 100% of the first 3%, and 50% up to 2%.
• Limited Flexible Spending Account (FSA): Set aside pre-tax money for dental, vision, and dependent care expenses.

Paid Time Accrued (PTA)

• Generous Time Off: Accumulate paid time off based on years of service, starting the first week of employment. Newly hired employees accumulate 80 hours in their first year.
• 8 paid company holidays.

Wellness Programs

• Medica Value Adds: Access to wellness resources and programs to support a healthy lifestyle.
• My Health Rewards: Earn rewards for participating in health and wellness activities.

Employee Assistance Program

Milestone Anniversary Awards

• Receive a bonus for achieving anniversary milestones; bonuses range from $100 to $5,000.

Educational Assistance

• Up to $5,250 a year towards education supporting your role.

Payroll

• Pay occurs every week on Thursdays.

Eligibility

• Full-Time Employees: Benefits are available to full-time employees working 30 hours or more per week.
• Family Coverage: Options to cover your spouse and dependent children under age 26.

 This position will remain open for applicant consideration until April 7, 2025, unless stated otherwise.