Job Title: Medical Assistant – Urgent Care

Location: Tonkawa, OK
Job Type: Full-time

Job Description:

We are seeking a Medical Assistant to join our dedicated team at our urgent care facility. In this fast-paced role, you will be responsible for providing hands-on support to patients and assisting healthcare providers with clinical and administrative tasks. As a key member of our healthcare team, you will help deliver high-quality, compassionate care to our patients in a dynamic and ever-changing environment.

Key Responsibilities:

Clinical Support:

• Greet patients and escort them to exam rooms.
• Take and record vital signs, including blood pressure, pulse, temperature, and respiration.
• Collect patient medical history and document relevant information in the electronic health record (EHR) system.
• Assist healthcare providers with patient examinations, procedures, and minor treatments.
• Prepare and assist with diagnostic tests (e.g., strep throat, glucose testing, EKGs).
• Perform routine lab tests and specimen collection (e.g., blood, urine) as ordered by the healthcare provider.
• Administer injections, vaccines, and other treatments as prescribed.
• Clean, dress, and bandage wounds and assist with other minor procedures.
• Provide patient education on treatment plans, medications, and follow-up care instructions.

Administrative Support:

• Answer phone calls, schedule appointments, and manage patient inquiries.
• Register new patients and verify patient information, including insurance details.
• Process billing and co-pays, and ensure insurance information is accurate.
• Maintain patient charts and ensure all necessary documentation is completed.
• Ensure exam rooms and work areas are clean, organized, and stocked with necessary medical supplies.
• Assist with maintaining and organizing medical supplies inventory.

Patient Care:

• Provide compassionate, patient-centered care and build rapport with patients to ensure a positive experience.
• Communicate effectively with patients, families, and healthcare providers.
• Assist patients in completing forms and providing necessary medical information.
• Help maintain a safe, clean, and organized work environment, adhering to infection control standards.

Qualifications:

• High school diploma or equivalent required.
• Certification as a Medical Assistant (CMA, RMA, or equivalent) is preferred.
• Previous experience as a Medical Assistant in an urgent care, clinic, or healthcare setting is preferred.
• Knowledge of medical terminology, procedures, and best practices.
• Proficiency with electronic health records (EHR) and basic office equipment (e.g., fax, phone, computer).
• Excellent interpersonal skills and the ability to communicate effectively with patients and team members.
• Strong organizational skills and the ability to manage multiple tasks in a fast-paced environment.
• CPR and First Aid certification preferred.
• Ability to work in a team and adapt to changing priorities.

Physical Requirements:

• Ability to stand for extended periods of time and assist patients when needed.
• Ability to lift and move patients or medical equipment, up to [insert weight] pounds.
• Comfortable with handling medical equipment and assisting with clinical procedures.

Benefits:

• Competitive salary based on experience.
• Health, dental, and vision insurance (for full-time employees).
• Paid time off and holidays.
• Opportunities for professional development and continuing education.
• Positive, team-oriented work environment.

If you are an energetic, dedicated Medical Assistant who thrives in an urgent care setting and is passionate about delivering top-notch patient care, we’d love to have you join our team. Apply today to make a difference in the lives of our patients!

Northern Oklahoma Urgent Care is an Equal Opportunity Employer.