WHO WE ARE:

ZBeta is a world-class physical security design, consulting, and managed services firm that partners with some of the most dynamic, high-profile organizations and individuals in the world. We leverage a Data-Driven, Technology-Led, Human-Centered approach in order to help our clients architect and engineer superior physical security solutions, implement them seamlessly, and operate them at peak efficiency. ZBeta prides itself on its level of technical expertise but remains independent and product-agnostic. Our highly experienced team brings decades of security expertise, diverse organizational perspectives, and proven best practices to every project and customer. It is our meticulous attention to detail and our ability to deliver at scale that positions us to deliver an exceptional customer experience.

Our primary goal is to redefine the standards of professional security, equipping our clients with innovative tools to master today’s challenges and fortify against tomorrow's risks. By consistently delivering exceptional solutions and pioneering advancements in the security field, we can exceed expectations and set new standards of excellence in pursuing our vision.

Find out more about us here.

WHO YOU ARE:

You are a forward-thinking strategic partner with a passion for enhancing security measures and fostering community resilience. You excel in fast-paced settings where your leadership abilities can catalyze meaningful transformation. You thrive in a workplace culture that is:

• Innovative
• Strives for Excellence
• Reliable
• Detail Oriented
• Adaptable
• Highly Organized
• Client Obsessed
• Curious
• Resilient

Does this sound like you? If so, join us in our mission to redefine security standards and make a lasting difference in our community.

WHAT YOU'LL DO:

As a Program Manager, you will serve as a physical security advisor and project portfolio manager for the client’s physical security technology, systems, and programs, providing technical oversight and leadership for the assigned account. This role requires a unique combination of business acumen, communication, leadership, strategy development, tactical ability, and project management skills. The Program Manager is responsible for managing all aspects of the program from initial engagement through project completion, managing multiple projects and scopes of work.

You are a technically savvy, resourceful, knowledgeable, and self-motivated security professional who thrives in a collaborative and supportive environment.

CORE COMPETENCIES

• Growth Minded: Strong self-awareness of strengths and development areas with a curiosity and appetite for change and innovation
• Data-Driven: Strong analytical skills with critical thinking driven by data
• Collaborative: Ability to solicit and understand multiple perspectives
• Evaluative: Ability to evaluate outputs rigorously to ensure consistent excellence in delivery
• Strategic Thinker: Ability to think proactively about the future of the business and relate current business activities to desired outcomes

POSITION RESPONSIBILITIES 

The essential duties and responsibilities include, but are not limited to the following:

Program Management

• Ensure compliance of program requirements, regularly audit program performance vs. deliverable commitments and make recommendations for addressing shortfalls.
• Maintain full knowledge and understanding of all project scope of work requirements, commitments, terms, and conditions. 
• Responsible for the overall effectiveness and quality of the program, assess, track, and maintain quality and performance of security integrators.

Project Management

• Manage large project portfolio within assigned account.
• Identify project schedule, scope parameters, and oversee security design and implementation per client design requirements and standards. 
• Manage early project initiation activities and develop project security scope, schedule, critical deliverables, and requirements. 
• Manage scheduling, status, and tracking of critical project tasks, issues, and deliverables. 
• Prepare, issue, and manage Request for Proposal (RFP) documents for security systems installation scope.
• Evaluate RFP responses and prepare evaluation reports, to include evaluation criteria, scoring, and recommendation details. 

Design & Consulting

• Perform security site evaluations of client properties and review proposed design concepts.
• Apply client system design standards to in-progress site design, collaborate with client owner and user group stakeholders to define use cases and verify functional requirements, and produce a security functional specification for each project. 
• Review all security system design documentation for compliance with published security requirements, technical standards, and installation standards.  
• Coordinate security requirements with other project disciplines, teams, and trades. 
• Lead topical problem-solving and troubleshooting efforts and conflict/challenge resolution to ensure project progress and timely completion.

Client Relationship

• Accountable for keeping clients informed of project status, including budget, schedule, risks, issues, and successes, and managing the client's expectations around the project design through individual and project team member communication. 
• Serve as the primary point of contact for the escalation and resolution of program, design, installation, and technology issues.

Collaborate

• Serve as a primary security point of contact for project teams and stakeholders. Attend regular project design, project management, Owner/Architect/Contractor (OAC), and construction meetings. 
• Manage site activation activities for physical security amongst project parties and stakeholders to drive schedule, quality, and cost. 
• Coordinate with ZBeta design and consulting resources for the development of complete consulting deliverables and scope of work documents for security systems procurement and installation.

Documentation

• Produce project status and issues reports and meet with client stakeholders weekly to review and resolve high-priority project issues. 
• Log all instances of issue resolutions that constitute exceptions to the published client security requirements to facilitate effective requirements exceptions reporting and/or requirement document updates.

Quality Control

• Conduct on-site inspections during construction and installation and final acceptance testing of completed systems installation. 
• Manage project lessons learned, site metrics evaluation, and contractor performance evaluations. 
• Review all security system design documentation produced by the system designer for compliance with published security requirements, technical standards, and installation standards. 
• Oversee the delivery of all shop drawings and close-out documentation required from the integrator/contractor.

WHAT YOU'LL NEED:

Experience: 7+ years of project management experience, preferably in consulting 

Education: Bachelor’s degree or equivalent work experience

Knowledge: Extensive familiarity with low voltage and physical security technology, systems, and design concepts

Skills: 

• Highly proficient in the use of Microsoft Office applications
• Proficiency in Studio and Bluebeam is a plus
• Proficiency in project management tools, such as MS Project, SharePoint and QuickBase

Abilities: 

• Demonstrated excellence in communicating and presenting complex information to technical and non-technical stakeholders, both verbally and in written form
• Demonstrated ability to identify critical path activities, prioritize tasks and deliverables, and realize consistent progress

WHAT WE OFFER:

• Competitive salary based on job-related skills, experience, and qualifications
• ZBeta is a remote-first company with a distributed team. This role is open to individuals based in the United States.
• Our excellent benefits package includes 100% paid premiums on health, dental, vision, and life insurance, a 401k retirement plan, and significant work schedule and workplace flexibility.
• Diverse and supportive culture

WHAT'S IMPORTANT TO KNOW:

• This position requires the ability to travel internationally up to 20%
• This position is a remote role, you must have a quiet, designated workspace free from distractions and access to high-speed internet (minimum 200Mbps d/l, 10 Mbps u/l)
• This position is not eligible for visa sponsorship
• Candidates must be able to meet client and/or government security screening requirements for the role
• This position requires verification of U.S. citizenship due to citizenship-based legal restrictions. As a condition of employment, the successful candidate will be required to provide proof of citizenship.
• The successful completion of a background check is required upon hire and every two years thereafter

We look forward to connecting with individuals who are passionate about our mission and can bring diverse contributions to our team — not just those who check all the boxes. 

We are committed to creating a supportive, encouraging environment where everyone can fully express their diverse perspectives, showcase their talents, and grow their knowledge, skills, and abilities.

A note to third-party recruiters -we do not accept unsolicited agency resumes, and are not responsible for any fees related to unsolicited resumes.