Riverside Healthcare is seeking a skilled and dedicated Certified Clinical Medical Assistant (CCMA) to join our team in Kankakee, Illinois. As a CCMA, you will play a crucial role in patient care by supporting healthcare providers during examinations and treatments, administering vaccines, and conducting various medical procedures. This position also involves performing essential administrative tasks such as scheduling, managing electronic health records, and handling patient inquiries and demonstrates flexibility with assignments within professional scope/duties/licensure. The successful candidate will be adaptable, proficient in clinical procedures, and committed to providing exceptional patient care in a dynamic healthcare environment.

FTE & Shift: 0.8 FTE (Part-Time) | Days

• Monday: 8:45AM - 5:15PM
• Tuesday: 8:45AM - 6:15PM
• Wednesday: OFF (unless coverage is needed)
• Thursday: 8:45AM - 1:15PM
• Friday: 7:15AM - 3:45PM

Essential Duties

• Patient Care:
• Escort patients to examination rooms and prepare them for consultations with healthcare providers.
• Assist in patient examinations, procedures, and treatments, ensuring comfort and safety.
• Obtain and accurately record vital signs, medical history, and chief complaints.
• Perform basic medical procedures such as phlebotomy, EKG, wound care, and administering specific injections under supervision.
• Administer vaccines as requested by the provider.
• Perform pulmonary function tests, electrocardiograms, pulse oximetry, and nebulizer treatments as instructed.
• Clinical Assistance:
• Prepare and sterilize medical instruments and equipment for procedures.
• Assist in minor surgical procedures and examinations, maintaining a sterile environment.
• Conduct laboratory tests such as urinalysis, blood glucose, and rapid strep tests.
• Manage inventory and ensure adequate stock of medical supplies and medications.
• Administrative Support:
• Schedule patient appointments, tests, and procedures, and coordinate referrals as needed.
• Maintain accurate and up-to-date electronic health records (EHR), ensuring compliance with confidentiality regulations.
• Handle patient inquiries, telephone calls, and messages promptly and courteously.
• Verify insurance coverage, collect co-payments, and process billing and coding accurately.
• Quality Assurance and Compliance:
• Adhere to established clinical protocols, infection control measures, and safety standards.
• Participate in quality improvement initiatives and assist in maintaining accreditation standards.
• Stay updated with industry regulations, guidelines, and best practices through continuing education.

Non-essential Duties

• Assist with the training and orientation of new staff members.
• Participate in departmental meetings and special projects as assigned.
• Support the healthcare team in additional tasks as needed to ensure smooth clinic operations

Required Experience

• At least 2 years of experience in a social services role, preferably in a healthcare setting.
• Experience with patient advocacy, resource coordination, and crisis intervention is highly desirable.

Preferred Experience

• Proficiency in medical terminology, clinical procedures, and basic pharmacology.
• Strong interpersonal skills with the ability to communicate effectively with patients and healthcare team members.
• Attention to detail, organizational skills, and the ability to multitask in a fast-paced environment.
• Familiarity with electronic health records (EHR) systems and medical billing software preferred.
• Willingness to adapt to changing healthcare policies, procedures, and technologies

Required Licensure/Education

• Certified Clinical Medical Assistant (CCMA), Certified Medical Assistant (CMA), or Registered Medical Assistant (RMA) certification required.
• High School Diploma or equivalent required.
• Current Basic Life Support (BLS) certification; CPR certification may be required.

Preferred Education

• Bachelor’s degree in Social Work, Psychology, Sociology, or a related field is preferred.

Employee Health Requirements

Exposure/Sensory Requirements

Exposure to: 

• Chemicals: NA 
• Video Display Terminals: Average 
• Blood and Body Fluids: Minimal exposure - to follow universal precautions. 
• TB or Airborne Pathogens: Potential risk for exposure, however, the degree of exposure is to be determined on an individual basis. 

Sensory requirements (speech, vision, smell, hearing, touch):

• Speech: Needed for communicating, interviewing and counseling patients, families, staff and community agencies. 
• Vision: Needed to read memos and literature, and for interviewing and counseling.. 
• Smell: NA 
• Hearing: Needed for communicating, interviewing, and counseling. 
• Touch: Needed for documentation. 

Activity/Lifting Requirements 

Percentage of time during the normal workday the employee is required to:

• Sit: 70% 
• Twist: 3% 
• Stand: 10% 
• Crawl: 0% 
• Walk: 30% 
• Kneel: 1% 
• Lift: 1% 
• Drive: 0% 
• Squat: 1% 
• Climb: 0% 
• Bend: 1% 
• Reach above shoulders: 1% 

The weight required to be lifted each normal workday according to the continuum described below:

• Up to 10 lbs: Frequently 
• Up to 20 lbs: Not Required 
• Up to 35 lbs: Not Required 
• Up to 50 lbs: Not Required 
• Up to 75 lbs: Not Required 
• Up to 100 lbs: Not Required 
• Over 100 lbs: Not Required 

Describe and explain the lifting and carrying requirements. (Example: the distance material is carried; how high material is lifted, etc.): May occasionally carry books, charts, or printed material to specified locations for program set up. 

Maximum consecutive time (minutes) during the normal workday for each activity:

• Sit: 378 
• Twist: 0 
• Stand: 54 
• Crawl: 0 
• Walk: 162 
• Kneel: 5.4 
• Lift: 5.4 
• Drive: 0 
• Squat: 5.4 
• Climb: 0 
• Bend: 5.4 
• Reach above shoulders: 5.4 

Repetitive use of hands (Frequency indicated): 

• Simple grasp up to 10 lbs. Normal weight occasional 
• Pushing &pulling Normal weight occasional 
• Fine Manipulation: Writing, use of computer keyboard, telephone use, push patient in wheelchair. 

Repetitive use of foot or feet in operating machine control: None 

Environmental Factors &Special Hazards

• Environmental Factors (Time Spent): 
• Inside hours: 8 
• Outside hours : 0 
• Temperature: Normal Range 
• Lighting: Average 
• Noise levels: Average 
• Humidity: Normal Range 
• Atmosphere: 
• Special Hazards: NA 
• Protective Clothing Required: None