Riverside Healthcare is seeking a dedicated and compassionate Care Tech to join our physician office team. The Care Tech will support the clinical staff in providing high-quality patient care in an outpatient setting, ensuring efficient operation of the physician office and enhancing patient experience and demonstrates flexibility with assignments within professional scope/duties/licensure.

FTE & Shift: 0.8 FTE (Part-Time) | Days

• Monday - 8:45AM - 5:15PM
• Tuesday - 8:45AM  - 6:15PM
• Wednesday - OFF (unless coverage is needed)
• Thursday - 8:45AM  - 1:15PM
• Friday - 7:15AM - 3:45PM

Essential Duties

• Clinical Support:
• Administer subcutaneous injections as requested by the provider, following all applicable protocols.
• Perform venipunctures and non-blood specimen collection, ensuring proper labeling, form completion, and timely transport to laboratories as applicable.
• Assist providers and nurses with medical procedures, ensuring patient comfort and safety.
• Conduct pulmonary function tests, electrocardiograms (EKGs), pulse oximetry, and nebulizer treatments as instructed by the provider as applicable.
• Collect and document clinical data accurately in all applicable EMRs, ensuring compliance with regulatory guidelines, health maintenance protocols, and quality measures.
• Follow up on lab work, referrals, consultations, and other testing as directed by the provider.
• Reconcile patient immunization records in the EMR, including ICARE records, ensuring accuracy.
• Maintain Point of Care Testing (POCT) competencies and perform quality control for waived testing.
• Adhere to AIDET format and standards.

Non-essential Duties

• Answer phone calls and handle patient inquiries.
• Assist in maintaining patient records and files.
• Perform other administrative tasks as needed.
• Participate in office meetings and training sessions

Preferred Experience

• Previous clinical experience is preferred, including the ability to take vital signs, perform phlebotomy, EKG, and administer injections.

Required Licensure/Education

• High school diploma or equivalent.

Preferred Education

• CPR certification preferred
• Skills:
• Knowledge of medical terminology is preferred.
• Knowledge of insurance and authorization processes is helpful..

Employee Health Requirements

Exposure/Sensory Requirements:

• Exposure to: 
• Chemicals: Bleach, alcohol, peroxide, and liquid nitrogen. 
• Video Display Terminals: Average 
• Blood and Body Fluids: Some potential due to vomit, diarrhea, blood and other body fluids, but the use of Universal Precautions and protection reduces risk. 
• TB or Airborne Pathogens: Exposure to patients. 

Sensory requirements (speech, vision, smell, hearing, touch):

• Speech: Needed for presentations/training, telephone communication, facilitate meetings. 
• Vision: Needed to read memos and literature. 
• Smell: Electrical/fire safety. 
• Hearing: Needed for telephone communications, meetings, and listening to employee concerns. 
• Touch: Need to write, do computer entry, filing. 

Activity/Lifting Requirements: 

Percentage of time during the normal workday the employee is required to:

• Sit: 10% 
• Twist: 5% 
• Stand: 40% 
• Crawl: 0% 
• Walk: 20% 
• Kneel: 0% 
• Lift: 5% 
• Drive: 5% 
• Squat: 5% 
• Climb: 0% 
• Bend: 5% 
• Reach above shoulders: 5% 

The weight required to be lifted each normal workday according to the continuum described below:

• Up to 10 lbs: Frequently 
• Up to 20 lbs: Occasionally 
• Up to 35 lbs: Occasionally 
• Up to 50 lbs: Occasionally 
• Up to 75 lbs: Not Required 
• Up to 100 lbs: Not Required 
• Over 100 lbs: Not Required 

Describe and explain the lifting and carrying requirements. (Example: the distance material is carried; how high material is lifted, etc.): Carry charts from file cabinets to exam room or desk; stock rooms with supplies, carry supplies from med room to patient room. Place supplies in cabinets, move chairs and boxes. Put babies on scale, walk from room to scale in hall, then back to room. 

Maximum consecutive time (minutes) during the normal workday for each activity:

• Sit: 10 
• Twist: 5 
• Stand: 55 
• Crawl: 0 
• Walk: 15 
• Kneel: 0 
• Lift: 10 
• Drive: 0 
• Squat: 10 
• Climb: 0 
• Bend: 2 
• Reach above shoulders: 0 

Repetitive use of hands (Frequency indicated): 

• Simple grasp up to 10 lbs. Normal weight: 70% 
• Pushing &pulling Normal weight: 50-200# 
• Fine Manipulation: Writing, computer keyboard. 
• Repetitive use of foot or feet in operating machine control: Not Required 

Environmental Factors & Special Hazards:

• Environmental Factors (Time Spent): 
• Inside hours: 8 
• Outside hours : 0 
• Temperature: Normal Range 
• Lighting: Average 
• Noise levels: Average 
• Humidity: Normal Range 
• Atmosphere: Odors 
• Special Hazards: Body fluids, bleach, alcohol, peroxide, liquid nitrogen. 
• Protective Clothing Required: